Property Maintenance refers to the ongoing activities and tasks that are carried out to ensure the proper upkeep, functionality, and aesthetics of a property. It encompasses a wide range of tasks than includes safety inspections, cleaning procedures, rodent control measures, garbage disposal management, gardening and landscaping efforts, as well as necessary repairs to maintain the property’s assets in good working order.

Types of buildings and industries that require Property Maintenance

Property Maintenance is crucial across various sectors. Residential properties, such as apartment complexes and housing communities, require regular maintenance to ensure tenant satisfaction and a safe living environment. Commercial properties, including office buildings and retail spaces, need maintenance to create a pleasant and functional space for employees and customers. Industrial properties, like warehouses and factories, have unique maintenance requirements related to specialised equipment and safety protocols.

Differences between Building Maintenance and Property Maintenance

While both terms are often used interchangeably, there are subtle differences between the two. Let’s explore these differences, regarding the Scope of Maintenance and Responsibilities.

Building Maintenance aims to ensure the safety, habitability, and proper functioning of buildings and their utility systems, and Building Maintenance activities are typically categorised based on priority levels. Emergency repairs take precedence due to time sensitivity and budgetary constraints. While the goals of Building Maintenance align with those of property maintenance, it’s important to note that building maintenance doesn’t always include the care of the surrounding environment.

Examples of Building Maintenance tasks

  • Cleaning surfaces such as gutters, handrails, windows, floors, and bathrooms.
  • Monitoring the condition of doors, roofs, walls, and windows.
  • Conducting repairs on assets like lifts and HVAC systems to ensure they operate smoothly and safely.
  • Maintaining utility systems such as plumbing and electrical services to ensure functionality.

Examples of Property Maintenance tasks

  • Clearing stagnant water around the building and implementing adequate drainage systems.
  • Fixing leaks before it leads to water damage and affects other areas of the property.
  • Regular servicing of lift cars, hoistways, and machine rooms.
  • Regular mowing, trimming, and pruning of lawns, shrubs, and trees, as well as managing snow removal.
  • Sweeping, cleaning, and repairing parking lots, including patching potholes, repainting lines, and maintaining proper signage.
  • Periodic painting or touch-ups of the building’s exterior to protect it from weathering and maintain a fresh appearance.
  • Repairing cracks and uneven surfaces to ensure safe and smooth walkways and driveways.
  • Conducting proactive and regular inspections of fire safety equipment.

What is the International Property Maintenance Code (IPMC)?

The International Property Maintenance Code (IPMC) is a set of regulations and standards developed by the International Code Council (ICC) to govern the maintenance, safety, and occupancy of existing buildings and premises. The IPMC provides comprehensive guidelines for Property Maintenance to protect the health, safety, and welfare of occupants and the general public. It establishes minimum requirements that must be met to ensure the proper maintenance and upkeep of buildings.

One of the key objectives of the IPMC is to address and prevent property neglect, blight, and deterioration. By setting standards for Property Maintenance, it aims to preserve the quality and value of buildings and enhance the overall livability and aesthetics of communities. The code promotes proactive measures to identify and address maintenance issues before they become significant problems.

Key provisions commonly found in the IPMC

  1. Exterior Maintenance: The code addresses issues such as the maintenance of roofs, walls, windows, doors, and other exterior components to prevent deterioration and ensure the safety and weather resistance of the building envelope.
  2. Interior Maintenance: It includes requirements for maintaining interior spaces, such as proper sanitation, ventilation, lighting, and the prevention of pest infestations. It also addresses the safe and efficient operation of plumbing, electrical, and mechanical systems.
  3. Fire Safety: The IPMC includes regulations related to fire safety, including the maintenance and testing of fire detection and suppression systems, clearance around fire hydrants, and the proper storage and handling of hazardous materials.
  4. Occupancy Standards: The code establishes guidelines for occupancy limits, room dimensions, and minimum habitable space requirements to ensure the health and safety of occupants.
  5. Enforcement and Compliance: The IPMC provides guidelines for code enforcement, including inspection procedures, the issuance of citations or notices of violation, and the imposition of penalties for non-compliance.

How a Property Management maintenance software can help

A Property Maintenance team leader should possess technical knowledge of building systems and maintenance procedures. Additionally, effective communication and coordination are essential to ensure tasks are executed efficiently. A flexible Property Management maintenance software can help you with this — and more.

An Intelligent Maintenance Management Platform (IMMP) is a comprehensive solution designed to streamline Property Maintenance processes, regardless of its dimension, that offers features such as maintenance request management, work order tracking, and data analysis. By centralising maintenance operations, an IMMP provides property managers with a holistic view of maintenance activities across their portfolio, which enables them to identify trends, allocate resources efficiently, and make data-driven decisions to optimise Property Maintenance strategies.

The benefits of using an IMMP for property maintenance management are manifold:

  • Firstly, it enhances communication and collaboration between property managers, maintenance teams, contractors and tenants. Maintenance requests can be submitted through the platform, enabling seamless tracking and timely resolution.
  • Secondly, an IMMP streamlines workflows by automating routine tasks, such as work order generation and assignment. This reduces administrative burdens and ensures a more efficient allocation of resources.
  • Lastly, an IMMP generates comprehensive reports and analytics, providing valuable insights into maintenance trends, costs, and asset performance.

Embracing technology in Property Maintenance management paves the way for streamlined operations and ultimately leads to well-maintained properties that meet the needs and expectations of occupants and owners alike.