What is property maintenance software?

Property maintenance software is a specialised tool designed to help property managers and maintenance teams streamline their operations. It automates scheduling, tracks repairs, organises work orders, and ensures that assets are maintained efficiently. Whether it’s for commercial buildings, apartment complexes, or industrial sites, property maintenance software helps optimise resources and improve overall productivity by keeping property assets in top condition.

With features such as preventive maintenance scheduling, inventory management, and real-time communication between staff and tenants, these platforms offer an integrated solution that reduces manual labor and prevents costly repairs. The right software can also ensure compliance with health and safety regulations, whilst helping property managers make data-driven decisions to improve operational efficiency.

Why should you use property maintenance software?

  1. Increased productivity: property maintenance software automates tasks such as work order creation and scheduling, freeing up time for teams to focus on more critical aspects of the property.
  2. Cost reduction: by keeping track of maintenance needs and performing timely repairs, property managers can avoid costly breakdowns and emergency fixes, helping to save money in the long run.
  3. Improved communication: with mobile access and integrated communication features, maintenance staff can stay in constant contact, allowing for faster problem resolution.
  4. Regulatory compliance: property maintenance software helps ensure that buildings meet safety and legal standards, which can protect property owners from legal liabilities and penalties.
  5. Asset longevity: proper maintenance extends the life of assets, whether it’s HVAC systems, plumbing, or electrical equipment. The right software provides insights into the condition of equipment, ensuring timely repairs or replacements.

Top 10 property maintenance software in 2024

  1. Infraspeak
  2. UpKeep
  3. Hippo CMMS
  4. MaintainX
  5. ServiceChannel
  6. Fiix
  7. SMX
  8. Simpro
  9. FacilityONE
  10. eMaint

1. Infraspeak

Infraspeak offers a highly flexible and comprehensive IMMP solution, ideal for property maintenance management. With 100+ integrations and real-time data access, Infraspeak provides unmatched operational transparency and control. Its intuitive dashboard, mobile app, and customisation options make it ideal for property managers aiming to reduce downtime, increase productivity, and ensure full compliance with regulations.

Key features include:

  • Automated workflows: automating work orders, task assignments, and reporting to save time and reduce errors.
  • Asset tracking and management: keeping a detailed record of asset performance, lifecycle, and maintenance history.
  • IoT and proactive maintenance: leveraging IoT for real-time monitoring and proactive maintenance, reducing unexpected breakdowns.
  • Mobile access: allowing technicians to access work orders and updates on-the-go.
  • Customizable dashboards: offering flexibility to tailor reports and insights based on your business needs.
  • Contractor/vendor management: streamlining vendor communication, tracking contractor performance, and managing service-level agreements (SLAs) to ensure service quality.
  • Procurement processes: Centralising the procurement of materials, inventory tracking, and supplier relationships management, improving efficiency and reducing supply chain delays, with Infraspeak Network™.

💙 What users love about us

“We have access to a lot of data, which we pass on effectively to our teams, leaving a history of information for the engineer in charge. This means that technicians don’t have to waste time finding someone or guessing what happened in a given situation. This information is readily available, making work easier and more efficient.” — Simon White, Facilities Manager at Celtic Manor Resort

2. UpKeep

UpKeep is a mobile-first property maintenance software designed to streamline maintenance requests and asset management.

3. Hippo CMMS

Hippo CMMS is a cloud-based maintenance management solution that helps property managers track assets, manage work orders, and schedule preventive maintenance.

4. MaintainX

A mobile-friendly property maintenance software that simplifies work order management and asset tracking.

5. ServiceChannel

ServiceChannel’s advanced analytics allow property managers to track KPIs and optimise operational performance.

6. Fiix

Fiix is a cloud-based CMMS that helps property managers centralise their maintenance operations, schedule preventive maintenance, and gain visibility into asset performance.

7. FMX

FMX offers work order management, preventive scheduling, and asset tracking features, all accessible through a user-friendly web interface.

8. Simpro

A robust solution with features such as asset management, maintenance scheduling, and financial tracking.

9. FacilityONE

FacilityONE is a property maintenance solution that combines facility management tools with detailed asset and preventive maintenance features.

10. eMaint

A CMMS that offers property managers tools to improve asset reliability and manage preventive maintenance schedules.

An IMMP as the ideal property maintenance solution

An Intelligent Maintenance Management Platform (IMMP), like Infraspeak, goes beyond the capabilities of traditional property maintenance software. These platforms incorporate automation, IoT (Internet of Things) integrations, and real-time data analytics to provide a smarter, more efficient way to manage maintenance operations. With an IMMP, property managers can track performance metrics, predict failures before they happen, and optimise resource allocation in ways that were previously impossible.

IMMPs help property managers take a proactive approach to maintenance, transforming reactive tasks into preventive strategies. The use of automation not only reduces manual errors but also ensures that critical maintenance tasks are performed on schedule, keeping properties in optimal condition and extending the life of vital systems.

Property maintenance management done right: Celtic Manor Resort [UK]

celtic-manor

Located in South Wales, the Celtic Manor Resort is part of the Celtic Collection hotel group, made up of nine luxury leisure and business facilities in the UK.

Infraspeak was chosen to partner in Celtic Manor’s main mission to provide an excellent welcome for its guests, which is only possible with a well-tuned and aligned maintenance team. The management of purchasing and relationships with service providers has improved through more transparent and trust-based interactions. Communication is now collaborative, involving all stakeholders and reducing the risk of data loss.

Infraspeak’s direct integration with the British standard SFG20 for safety and quality further strengthens compliance and operational efficiency. This provides a significant competitive advantage in managing property maintenance tasks.

🧗 Main challenges:

  • Outdated methods like paper and spreadsheets were used to manage a complex network of suppliers
  • Important data was scattered across several sources, impacting compliance and reactive maintenance

🏅 Key outcomes:

  • Near-elimination of paper from the operations, with ore than 4k assets digitised
  • Costly data loss was cut and access to quality reports made possible
  • Quoting process was speed up

Read the full case here

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