Are your business processes as streamlined as they should be?
We know that is not an easy question, but let’s elaborate.
We live in an unforgiving era. Businesses must be at the top of their game to preserve customer loyalty. There’s no room for unnecessary delays and bottlenecks. And all of it requires reliable equipment, safe spaces, and a constant flow of information between clients, service providers, managers and technicians.
This brings about several different hurdles. But, come to think of it, they all have one thing in common: centralising information in a single source of truth. Storing asset data, planning, scheduling, grouping teams, monitoring stocks, managing quotes, preparing and sending invoices. How do you connect all the dots?
When it becomes too much for a human brain, an Excel sheet or even for a CMMS, remember that we’re living in the era of intelligence and connectivity. So, why should maintenance management be an isolated system within your operation?
The benefits of having your ERP and maintenance management software working together
Enterprise Resource Planning (ERP) is a software system that connects the databases of every company’s department: production, sales, accounting, inventory, human resources and so on. It helps you to efficiently run all your day-to-day business operations and is often described as the brain of a company.
Now imagine that every time you conclude a work order or planned job in your maintenance management software, an invoice is automatically generated in your ERP and you’ll be able to keep track of your stock (in real time) across both platforms. It will definitely help you save significant time and effort, right? Well, that’s one of the benefits you’ll reap from an integrated and integratable maintenance management platform like Infraspeak.
In a world where service providers and facility managers need to deal with increasingly sophisticated infrastructures, stricter regulations, technology advancement and demanding customers, integrated operations aren’t just something nice to have.
Everything must be connected to the core to provide a single source of truth across the company and maximise resources. This is pivotal for businesses to become more agile and competitive.
If the maintenance management software cannot communicate with the ERP, critical common data is not shared and provided in real time and response times to maintenance issues are slowed down.
Imagine the time you can save between the conclusion of a job and its actual payment, just because you have both sides of the operation connected and streamlined. Or even the jobs you might have to postpone or delay because you thought you had spare parts and materials, only to find out your stock was in fact, not up do date.
By integrating your maintenance management platform with your business ERP, the information collected during day-to-day operations will flow seamlessly, connecting maintenance to the company’s wider goals.
Infraspeak and SAP
At Infraspeak, we have been working hard on a series of software integrations to support facility and maintenance managers moving towards a more strategic and integrated operation.
Infraspeak users can connect their platform to hundreds of common software solutions, from Property Management Systems (PMS) to CRMs, Analytics Platforms, ERPs, loads of communication tools, etc. And, from now on, they can also connect it to SAP.
Infraspeak’s integration with SAP greatly increases the efficiency of your business by automatically syncing stocks, customers and services provided. You can also buy and sell materials, acquire external services through Infraspeak and issue invoices through SAP.
What are the advantages of integrating SAP with Infraspeak?
Well, first of all, there are plenty of advantages in integrating maintenance management platforms and ERPs in general, namely:
- Removing the need to input the same data twice by automatically syncing stocks, customers and services provided
- Saving time by automating invoice creation and inventory management
- Decreasing the chances of human errors
- Increasing productivity
- Simplifying reporting
- Speeding up decision-making process
So, why SAP specifically?
SAP stands for System Applications and Products in Data Processing. As a market leader in enterprise software, SAP turns businesses into intelligent enterprises by integrating data, processes, and departments seamlessly.
Infraspeak’s integration with SAP will take your business into a world of data, automation, and intelligence, allowing you to buy and sell services and materials, issue invoices, and sync stocks and customers automatically.
Streamlined inventory management
When spare parts are ordered and received through SAP, the data is automatically updated in Infraspeak.
But this also works the other way around: when material is received through Infraspeak, information will flow to SAP. Besides, in Infraspeak, managers can keep an updated record of all the resource and material available in the warehouse by associating its use with maintenance tasks.
Technicians and managers don’t need to enter spare parts data twice or doubt its correctness. They can easily check part availability in Infraspeak’s Stock app and trust the inventory levels are accurate and synchronised between systems.
Faster procurement processes
Facility and maintenance managers often need to order items and services from either their company’s procurement department or external suppliers.
But this might be a long and slow process, involving many departments and requiring numerous approvals. By integrating Infraspeak with SAP, your technicians can simply create a material request in our platform, which will directly generate and send a purchase order to SAP, notifying everyone involved to ease the process.
Besides, Infraspeak’s intelligent maintenance management platform has native applications to manage sales, send quote requests, and cross-reference that information with stocks and costs. Information will flow to SAP and to the finance department without having to duplicate records, automating your invoice and reducing the time it takes for you to get paid.
Improved operational efficiency
Infraspeak’s integration with SAP makes the management of your business more synchronised and connected.
It allows you to synchronise your suppliers and customers so that you can manage both within Infraspeak. This means real-time data exchange, automated workflows, and improved communication between departments.
In just a few clicks, managers can be “everywhere at once”, achieving full visibility over their operations, and technicians get access to all information they need to do their job. It’s that simple.
How to activate this integration?
Not too long ago, this kind of integration was really complicated. But technology has changed all that. Data exchange protocols have been standardised and cloud software means integration can be completed in literally five minutes, with both systems always up-to-date.
However, integrating your maintenance management system with your ERP does require some planning. So, if you’re an Infraspeak customer who’d like to request this integration, get in touch with your Customer Success manager. He/she will work closely with you to identify what information is required from the ERP to support maintenance operations and what maintenance data is important to the ERP.
Not an Infraspeak user yet?
What are you waiting for? Schedule a personalised demo of our IMMP and find out how it can bring outstanding flexibility, connectivity and intelligence to your maintenance operations.