The era of CMMS is over.
As we enter a new decade (let’s ignore most of 2020 for obvious reasons, shall we?), it’s important to acknowledge that the good old Computerised Maintenance Management Systems no longer live up to the ever-increasing complexity of the maintenance and facilities management industries.
From the early 2000s (when they came to save us from messy Excel sheets) up to the middle of the last decade, a CMMS were the best and most advanced solution around — they brought maintenance teams the ability to store and centralise all information, to manage maintenance plans and requests and to enable efficient communication.
Today, CMMS is the new Excel. Much like when you compare the buildings and technical operations of the 80s with those of the 2000s, you can’t expect modern infrastructures and operations to be well served with 2000s technology. Buildings are increasingly sophisticated, national and international regulations are stricter and customers expect nothing less than excelent service.
That’s where Intelligent Maintenance Management Platforms (IMMP) come in.
What is an Intelligent Maintenance Management Platform?
An IMMP is a flexible, intelligent ecosystem of fully connected apps and hardware that makes your whole maintenance operation — people, buildings, assets, software, IoT hardware — communicate and work together. As such, it is capable of leveraging (better) data to automate tasks, make smart and time-saving predictions and enable all kinds of maintenance operations for the whole decade.
Still confused? Let’s jump into the differences between an Intelligent Maintenance Management Platform and a CMMS.
IMMP vs CMMS. What are the differences?
An Intelligent Maintenance Management Platform (like Infraspeak) differs from a CMMS in two ways: (1) its “platform” status, and (2) its intelligence.
1. More than a software, a platform.
Intelligent Maintenance Management Platforms are platforms (surprise!) by design — they’re made to be a whole ecosystem of resources (software and hardware) to help maintenance managers streamline their operations through with outstanding flexibility, intelligence and connectivity.
A CMMS’s functionality is given by its own set of features, which may be more or less appealing to you depending on the software and your operation. Meanwhile, an IMMP has the ability to connect and fully integrate with external tools and resources that your maintenance teams need to work in a simpler, more intelligent way.
Besides a multitude of native apps, an Intelligent Maintenance Management Platform can seamlessly integrate with external software — such as ERP, CRM, invoicing software and even custom software —, as well as hardware such as NFC tags, sensors, and all kinds of IoT.
2. Intelligence and automation.
While the main value of a CMMS is to centralise infromation and manage tasks, an IMMP goes a few steps further. It leverages all that data to automate tasks and provide you with smart insights, time-saving predictions and suggestions.
Any time you connect a new app to your IMMP, the whole platform is enhanced. Previously conected apps gain new features so the whole system is fully integrated, and your existing records gain new information and new functionality.
For instance, once you connect Infraspeak’s Stock Management app, you can add materials to planned jobs directly in the preventive maintenance app. If you connect the Utilities or the Sales Management apps, you will get new indicators in the Analytics app, which then can be viewed in the Dashboard app.
This makes Intelligent Maintenance Management Platforms extremely flexible solutions, as they allow you to connect with whatever tools fit the needs of your team and your operation.
This means that an IMMP can evolve with your business over time. For the next 10 years, you won’t need to jump to another solution because the complexity of your operations has increased, and you won’t have to lose whatever information you had recorded so far. Need more stuff? Simply connect more stuff and integrate some more.
What are the advantages and disadvantages of IMMPs?
When it comes to functionality, there are pretty much no disadvantages to an IMMP in comparison with a CMMS. Intelligent Maintenance Management Platforms are the next step in the maintenance management technology timeline, so there is nothing a CMMS can do that one of these platforms can’t.
However, this increased intelligence, connectivity and flexibility comes at a price. Naturally, a more advanced system implies a bigger investment from the get-go. So if you manage a small team and operation, you may want to stick to a CMMS.
But here’s the thing — one of the top mistakes that maintenance and facilities managers make is to regard this kind of technology as cost and not an investment. In the long term, the better your management solution is, the better the insights it gives you and. And the better the insights, the more successful your operation will be, and the more money you’ll end up saving.
On the other hand, the increased functionality of an IMMP means much more centralisation, better performance, better data and, ultimately, less money spent.
So… Should you invest in an Intelligent Maintenance Management Platform?
Do you manage infrastructures and large facilities? Are you a maintenance service provider with several clients and assets to manage? Do you have an obligation to comply with SLAs, as well as quality, safety and hygiene standards? If your answer to any of these is “yes”, then you should definitely look into IMMPs.
If you have a smaller, less ambitious business, a common CMMS will probably be enough for you. This is especially true if you’re not experiencing problems with informed decision making, team communication and breakdown costs.
Find out how Infraspeak’s Intelligent Maintenance Management Platform will help you transform your operations today. Schedule a conversation with one of our specialists!