Managing complex maintenance teams is a constant challenge. Assuring high team efficiency demands managers to deal with complex tasks that involve assigning work to employees, stock management, organising technicians that are on the go, managing customer relationships, team management, and many other major issues.
In this scenario, reducing the administrative workload is crucial to free up managers time and allow them to focus on team performance, customer satisfaction, and business development.
But how can you reduce bureaucracy and simplify team management?
The first step is appropriately planning maintenance interventions. If aided by a well organised weekly schedule, technicians can clearly see what they need to do and act more efficiently by forecasting unexpected issues or problems.
On top of this, managers can optimise customer visits and the use of materials by planning interventions ahead, avoiding wasted time on unnecessary trips and consulting past experiences had by fellow technicians to solve similar issues.
By having a full understanding of their team and the available resources, managers can increase operational performance.
Which tools can help me plan interventions ahead?
Today, most maintenance managers are using a combination of traditional calendars and Excel files to tackle the scheduling of their teams. However, these methods have long been obsolete and end up undermining maintenance performance.
In response to the daily routines and the challenges faced by managers when scheduling tasks and organizing complex maintenance teams, Infraspeak has recently launched a new module: Infraspeak Planner.
In a simple and user-friendly interface and in tandem with the ordinary calendars they use every day, managers can now see all scheduled interventions for a given week and are able to assign (through a drag-and-drop feature) each one to a technician. There are other features which increase the performance of big teams, allowing the manager to organize different customer visits at the same time.
By using maintenance management tools, such as Infraspeak, companies reduce the time spent by managers in bureaucratic tasks, freeing up time to develop their business and to make their customers happier.
Get in touch with us if you are curious about how our software can help you. Our team are always delighted to answer any queries and are available to schedule a demonstration of the product at a time that suits you. What are you waiting for?