The introduction of 2-step verification — or 2SV — reinforces Infraspeak’s commitment to the operational security of its clients, providing an additional layer of protection against unauthorised access to the platform.
On one hand, maintenance management and facilities management (FM) are areas dealing with a high volume of critical information. On the other, in today’s digital world, cyber threats are increasingly frequent and sophisticated.
Aware of this challenging scenario, Infraspeak offers 2-step verification, also known as 2-factor authentication, enhancing protection for operations and teams.
What is 2-step verification?
It’s a more secure procedure for accessing a website, digital platform, or app, requiring, at login, a second verification factor beyond the password. After entering the usual credentials, the user must input a unique and temporary code sent via SMS or generated by an authentication app.
With this extra layer of security provided by 2SV, only authorised individuals can access Infraspeak or its apps, even if the password is compromised, as no one else will have access to the code.
How 2-step verification works in Infraspeak:
- The user enters their login credentials: email and password.
- The user receives a code via SMS or authentication app, inputs it, and completes the login.
Note: The administrator can make this security mechanism mandatory for the entire organisation or only for critical user profiles.
The importance of 2SV in FM and maintenance management
Hospitals, factories, hotels, airports — these are examples of complex infrastructures where flawless operation is crucial for many people’s lives. They rely daily on vast amounts of data, including crucial asset information.
In these sectors, many companies rely on Infraspeak to centralise their operational information through the platform’s management capabilities across domains such as maintenance, work orders, inventory, suppliers, and more.
Unauthorised access to this data could disrupt these facilities’ normal activities or expose sensitive information related to building operations. Imagine the damage that unplanned service interruptions due to unauthorised system access could cause in a hospital, such as canceled surgeries, incomplete diagnoses, or even fatal wait times.
Another consequence of inadequate security is financial losses. A study predicts that by 2025, the global annual cost related to cybercrime could reach €9.4 trillion.
4 benefits of adopting 2-step verification
Protection of sensitive data
Maintenance reports and asset data are vital information. 2-step verification prevents unauthorised access that could compromise this information and result in reputational and financial damages.
Prevention of account theft
With multiple users accessing the platform, the risk of credential compromise is high. 2SV minimises this danger by requiring a second verification.
Enhanced security on mobile access
Many Infraspeak users manage tasks via apps on mobile devices. With 2SV, even if a device is lost or stolen, unauthorised access is hindered.
Compliance and trust
Protecting client and supplier information is essential for legal compliance and strengthening trust relationships with stakeholders.
At Infraspeak, we understand efficiency is crucial for both facilities managers and technicians, so 2-factor authentication is designed to be intuitive and fast:
- Flexibility: Users can choose to receive the code via SMS or through an app like Google Authenticator.
- Seamless security: The process is simple and integrated to not disrupt workflows.
- Easy recovery: If a user loses access to their device, quick options are available to regain account access without compromising security.
- Security even in the 2SV deactivation process: To ensure account protection, any attempt to deactivate two-step verification requires rigorous validation. Additionally, users are notified of any changes in security settings, mitigating intrusion risks.
Infraspeak and security: a commitment always upheld
Implementing 2-step verification aligns with Infraspeak’s core commitment — being a collaborative software that offers operational efficiency without compromising information security. Moreover, Infraspeak’s 2SV is ready to adapt to your business and grow with it:
- Tailored solution for FM dynamics: We ensure only authorised users can access critical information.
- Versatile scalability: From small teams to large operations, 2SV protects access without compromising usability.
- Continuous evolution: We work daily to enhance security, follow best practices, and confidently face new digital threats.
If you have any questions, talk to your customer success manager, who will be happy to clarify them.
