21 May 2026 · Truman Brewery
In 2026, IFM Summit London brings together leaders, operators, and partners for an honest conversation about how to get out of reactive mode and build facilities operations that are truly strategic, collaborative, and data-led.
Why does this matter?
Tighter budgets, more complex operations, higher expectations. If we keep patching processes, teams get stuck in a cycle that burns time, money, and credibility. IFM26 exists to show a better way — from improvisation to intention, from silos to collaboration, from metrics to decisions.
1) How to break the reactive FM cycle
Most teams are still living off urgencies, emergency meetings, and never-ending admin. At IFM26, we’ll share practical frameworks to cut bureaucracy, gain real-time visibility, and move from “responding” to “preventing”. We’ll talk about automating workflows that remove manual work, aligning in-house teams, contractors, and clients, and focusing on the metrics that matter — mean time to repair (MTTR), service level agreement (SLA) compliance, and cost per asset — to turn chaos into strategy.
2) Strategy that creates value — today and tomorrow
“Damage control” doesn’t scale. Short-term decisions might save the day, but they erode long-term value. We’ll explore how to set clear priorities, connect investment to performance, and prove impact with consistent, traceable data. From portfolio-level financial planning to linking business goals with maintenance operations, the goal is for reporting to stop being about “showing activity” and start guiding decisions.
3) People and collaboration at the centre of everything
Technology without collaboration is noise. FM is a team sport — and everyone, from technicians and managers to suppliers and end users, needs to work with the same information and the same goals. At the event, we’ll share practices to create clear accountability, share critical insights in context and in real time, and establish simple governance that avoids blind spots and builds trust across all parties.
4) Operational intelligence that helps you stay ahead
This isn’t about “more tech” — it’s about intelligence that’s genuinely useful day to day: spotting patterns, prioritising tasks, recommending actions, and automating what doesn’t need human intervention. The result is acting before impact — fewer surprises, fewer stoppages. We’ll draw from asset, intervention, and sensor data to generate recommendations, orchestrate work, auto-escalate when needed, and connect performance to decisions through clear dashboards.
5) Compliance and sustainability — without friction
Regulations change, and environmental demands keep rising. Instead of scattered checklists and painful audits, we’ll propose living processes, early warnings, and full transparency — to comply, improve, and prove it. That means managing SLAs rigorously, keeping complete traceability of interventions and PPE, and using information to improve energy efficiency and extend asset lifecycles.
6) Interoperability — a real ecosystem
Isolated tools create extra work and errors. The future is integrating systems, suppliers, and teams into a coherent operational ecosystem. At IFM26, we’ll show how to connect your tech stack without friction — two-way integrations with ERP, energy, BMS, and accounting — so information flows, purchasing, stock, and contracts run on a single source of truth, and supplier collaboration happens in the same platform.
Where Infraspeak fits in
Infraspeak builds the platform that makes this shift possible. Infraspeak Network™ brings managers and service providers together in a single collaboration space, while Infraspeak Gear™ adds operational intelligence to automate work, prioritise tasks, and turn scattered data into action. In practice, that means fewer surprises and fewer admin tasks, faster and better-informed decisions, and everyone looking at the same real-time data — alignment, trust, and execution.
Save the date — and register today
IFM Summit London · 21 May 2026 · Truman Brewery
If you want to lead operations without silos, blind spots, or overload, join us at IFM26 — and be part of the discussion that will shape the next few years in FM.