FM is more than fixing what’s broken.

Facilities management is about navigating a whole ecosystem — people, suppliers, compliance, budgets, processes, sustainability — all moving (or stalling) together.

Everything spirals. Plans fall through. Priorities shift. Teams get stuck firefighting instead of planning. You waste hours on admin, jump from one urgent task to the next, and end up making critical calls with patchy data and zero breathing room.

The tools that should help just add to the noise.

Predictive maintenance that only focuses on equipment. Dashboards that look smart but don’t actually do anything. Or AI slapped onto old-school CAFM software that still works like it’s 2015.

You deserve better than that because more tech shouldn’t mean more chaos.

What does intelligence mean, and how does it apply to FM?

Intelligence in FM is about smart, purposeful technology that helps facilities teams work faster, make better decisions and stay ahead of problems — without adding complexity.

At Infraspeak, we think intelligence means cutting repetitive admin, surfacing what needs your attention, and helping your team make confident, data-backed decisions, with less admin work. Here’s what it looks like in practice:

  • Automation of repetitive or manual tasks
  • Suggesting the right info at the right time
  • Real-time alerts on potential issues
  • AI-driven insights on asset health and performance

What’s fascinating about this intelligent technology is that it has an almost unlimited reach in our industry. So much of our work is based on raw numbers or information flows that can be divided into logical gates. Barely lifting a finger, you can now:

  • Speed up the allocation of cost centres, and work priority for created work orders
  • Streamline the delegation of work amongst team members based on specialities and availability
  • Automatically send client reports with key asset data and updates. 

This is just scratching the surface! As you’ll see in the next section, given that all these solutions are based on information sets already in your operation. For that reason, the options are virtually endless. 

Now, with all that in mind, let’s introduce: 

Infraspeak Gear AI

Infraspeak Gear AI does exactly what we’ve just outlined:

  • Automates repetitive tasks and processes, slashing admin and freeing your team to focus on what matters.
  • Delivers predictive, data-backed insights — not just on equipment, but across your entire FM ecosystem.
  • Flags blind spots before they become problems, whether it’s an at-risk site, a supplier issue, or missing data that could impact compliance.

This is predictive facilities management in action.

Manual work is so last year

Infraspeak Gear AI can currently perform millions of automations. Each one replaces a repetitive task that would otherwise have to be done manually and saves you valuable time in your day. 

3 ingredients, unlimited combinations

Here are the 3 parts of automation because having that extra understanding can help you grasp the infinite potential of intelligent automation in your operations. Every Gear AI  automation is composed of different combinations of the following:

Triggers: A trigger is the starting point of the automation you’re creating – for example:

“When a work order is created… then X” 

Conditions: A condition is a thing that influences what will eventually happen. For example:

“When a work order is created with the asset category X in building Y, then…” 

NOTE: You can add many conditions, or choose to skip them altogether if you want the automation to run in all contexts. 

Outcomes: What do you want to happen as a result of your automation?

“When a work order is created with the asset category X in building Y, then set Priority as urgent!” 

And it’s as simple as that! So that’s Gear AI automation… not bad. What else can it do? 

Speedy Suggestions 

Gear AI studies your operations and suggests options for various types of information based on what it thinks will be most useful to you. 

For example, when creating a preventive maintenance plan, Gear AI will suggest the right task based on the asset type (Gear AI may suggest that you “change filter” if your asset is an “AC unit”).

The results are incredible, with some clients saving over a week a month in lost time!

When a user fills in a field on our platform, 75% of the time, they’ll choose an option suggested by Gear AI. In other words, 3/4 of the suggestions are the ones they’re after… not bad, right?

Timely Alerts

As well as providing Speedy Suggestions that help speed up execution, Gear AI  also keeps an eye on your operations to ensure nothing goes wrong. 

Imagine a scenario where you create an asset but forget to assign a maintenance plan to it. Gear AI can go through all your assets and flag any equipment missing this crucial plan, so you can make one there and then! This helps to guarantee compliance and avoid costly errors, and it has been a lifesaver for many! 

Useful Insights

To anyone outside FM, metrics like Mean Time Between Failures, Mean Time To Repair, or an AI-driven health score might sound like overkill. But for facility managers, they’re essential. They show how reliable your equipments are, how fast you recover.  Now, with Gear AI, which assets or sites are most at risk.

Asset Health Score delivers a qualitative score for both equipment and locations, using historical data and operational trends, no IoT or sensors needed. It spots risk early, flags hidden issues, and helps you prioritise before things break.

And it doesn’t stop there. Gear AI Insights calculates key metrics like MTBF and MTTR for every equipment with no formulas, and no spreadsheets. You get a consistent view across all similar assets, making it easy to benchmark, detect outliers, and act.

To top it off, the Weekly Insights email gives you everything in one go: performance trends, schedule hits and misses, stock usage,  plus a shout-out to your hidden heroes.

The result? Predictive maintenance that works, without the guesswork.

All this, and we’re only 1% done with Gear AI. 

So that’s Gear AI. An intelligent processing core that automates work, suggests operation-enhancing options, gives you insights and warns you when things go wrong… no big deal.

As we grow and improve our FM platform, we’ll undoubtedly have to come back and update the details because, quite frankly, we have huge plans for Infraspeak Gear AI. You can count on us to keep you informed every step of the way.