{"id":9758,"date":"2021-06-11T14:32:48","date_gmt":"2021-06-11T14:32:48","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=9758"},"modified":"2026-04-02T18:42:25","modified_gmt":"2026-04-02T18:42:25","slug":"estrategia-de-manutencao-certa","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-pt\/estrategia-de-manutencao-certa\/","title":{"rendered":"Como escolher a estrat\u00e9gia de manuten\u00e7\u00e3o certa (com 4 perguntas)"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span style=\"font-weight: 400;\">Isto pode surpreend\u00ea-lo, mas a manuten\u00e7\u00e3o preventiva nem sempre \u00e9 a op\u00e7\u00e3o certa. Por muito que defendamos uma manuten\u00e7\u00e3o atempada, temos de admitir que a manuten\u00e7\u00e3o preventiva requer muito tempo e m\u00e3o de obra. A manuten\u00e7\u00e3o preventiva em excesso vai deix\u00e1-lo sobrecarregado e com dificuldades em responder a pedidos de emerg\u00eancia, para al\u00e9m de ser uma despesa enorme. Ent\u00e3o, se\u00a0apostar tudo\u00a0na manuten\u00e7\u00e3o preventiva n\u00e3o \u00e9 o mais correto, qual \u00e9 a estrat\u00e9gia certa para si?<\/span><\/p>\n<h2><b>Conhe\u00e7a os diferentes tipos de manuten\u00e7\u00e3o<\/b><\/h2>\n<p>Existem tr\u00eas tipos cl\u00e1ssicos de manuten\u00e7\u00e3o \u2014 corretiva, preventiva e preditiva. De acordo com engenheiros de fiabilidade, um programa de manuten\u00e7\u00e3o eficaz deve ter um equil\u00edbrio entre manuten\u00e7\u00e3o preditiva (55-44%), preventiva (35-25%) e corretiva (10%). Para implementar esta estrat\u00e9gia de forma eficiente, \u00e9 essencial contar com um <a href=\"https:\/\/infraspeak.com\/pt-pt\/plataforma\/software-gestao-de-ativos\">software gest\u00e3o de ativos<\/a> adequado. Mas qual deve usar e para qu\u00ea?<\/p>\n<p><span style=\"font-weight: 400;\">Antes de l\u00e1 chegarmos, vamos analisar os diferentes tipos de manuten\u00e7\u00e3o:<\/span><\/p>\n<h4>Manuten\u00e7\u00e3o corretiva ou &#8220;usar at\u00e9 avariar&#8221;<\/h4>\n<p><span style=\"font-weight: 400;\">Em vez de colocar bastantes recursos na preven\u00e7\u00e3o de avarias, basta esperar que elas aconte\u00e7am e lidar com as consequ\u00eancias mais tarde. Normalmente, isto leva a repara\u00e7\u00f5es dispendiosas, para n\u00e3o falar das avarias prolongadas que interrompem e perturbam os servi\u00e7os. Contudo, h\u00e1 um momento certo para tudo \u2014 incluindo, como veremos, para a <a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/manutencao-corretiva\/\">manuten\u00e7\u00e3o corretiva<\/a>.<\/span><\/p>\n<p><a href=\"https:\/\/2767973.fs1.hubspotusercontent-na1.net\/hubfs\/2767973\/%5BPT%5D%20Reactive%20Maintenance%20Whitepaper.pdf\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-9695\" src=\"https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2018\/08\/PT-Whitepaper-Manuten\u00e7\u00e3o-Corretiva.png\" alt=\"Como reduzir a manuten\u00e7\u00e3o corretiva\" width=\"1200\" height=\"628\" srcset=\"https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2018\/08\/PT-Whitepaper-Manuten\u00e7\u00e3o-Corretiva.png 1200w, https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2018\/08\/PT-Whitepaper-Manuten\u00e7\u00e3o-Corretiva-300x157.png 300w, https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2018\/08\/PT-Whitepaper-Manuten\u00e7\u00e3o-Corretiva-768x402.png 768w, https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2018\/08\/PT-Whitepaper-Manuten\u00e7\u00e3o-Corretiva-1024x536.png 1024w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<h4><strong>Manuten\u00e7\u00e3o preventiva, que evita avarias<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Pode ser baseada no tempo (realizada periodicamente, em intervalos de tempo espec\u00edficos) ou baseada na utiliza\u00e7\u00e3o (a manuten\u00e7\u00e3o \u00e9 feita apenas quando os ativos atingem determinados limites). Este tipo de manuten\u00e7\u00e3o est\u00e1 ligado \u00e0 redu\u00e7\u00e3o do downtime e \u00e9 f\u00e1cil de programar com um <a href=\"https:\/\/infraspeak.com\/pt-pt\/solucoes\/software-cmms\">software CMMS<\/a>, mesmo a longo prazo, mas comporta riscos de manuten\u00e7\u00e3o excessiva. Vem tamb\u00e9m com custos iniciais, embora geralmente se traduzam num ROI elevado.<\/p>\n<p>A implementa\u00e7\u00e3o eficaz da manuten\u00e7\u00e3o preventiva exige n\u00e3o apenas planeamento adequado, mas tamb\u00e9m as ferramentas certas para garantir que as pe\u00e7as e materiais necess\u00e1rios estejam sempre dispon\u00edveis. Um <a href=\"https:\/\/infraspeak.com\/pt-pt\/solucoes\/software-gestao-stocks\">software gest\u00e3o de stocks<\/a> torna-se fundamental para evitar atrasos nas interven\u00e7\u00f5es programadas.<\/p>\n<p><a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/manutencao-preventiva\/\">Saiba tudo sobre a manuten\u00e7\u00e3o preventiva aqui<\/a>.<\/p>\n<h4><strong>Monitoriza\u00e7\u00e3o com base em condi\u00e7\u00e3o\u00a0<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">E se pud\u00e9ssemos evitar o excesso de manuten\u00e7\u00e3o? As <a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/9-tecnicas-de-manutencao-com-base-na-condicao\/\">t\u00e9cnicas de monitoriza\u00e7\u00e3o da condi\u00e7\u00e3o<\/a> visam encontrar a altura ideal para a manuten\u00e7\u00e3o. O problema \u00e9 que a monitoriza\u00e7\u00e3o da condi\u00e7\u00e3o pode ser t\u00e3o simples como usar uma vareta para verificar o n\u00edvel do \u00f3leo, ou t\u00e3o complexa como a an\u00e1lise de circuitos de motores. Por outras palavras, pode ser barata ou ter elevados custos iniciais. Decidir se compensa ou n\u00e3o o investimento varia muito de ativo para ativo.<\/span><\/p>\n<h4>Manuten\u00e7\u00e3o preditiva<\/h4>\n<p><span style=\"font-weight: 400;\">N\u00e3o deve ser confundida com monitoriza\u00e7\u00e3o da condi\u00e7\u00e3o, embora a <a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/o-que-e-manutencao-preditiva\/\">manuten\u00e7\u00e3o preditiva<\/a> n\u00e3o seja poss\u00edvel sem ela. A manuten\u00e7\u00e3o preditiva analisa os dados recolhidos com m\u00e9todos de monitoriza\u00e7\u00e3o da condi\u00e7\u00e3o e utiliza algoritmos para prever quando uma avaria est\u00e1 a acontecer. \u00c9 uma estrat\u00e9gia muito promissora, mas traz inevitavelmente custos elevados \u2014 tanto para desenvolver os algoritmos, como para instalar dispositivos avan\u00e7ados de monitoriza\u00e7\u00e3o da condi\u00e7\u00e3o.<\/span><\/p>\n<h4>Manuten\u00e7\u00e3o centrada na fiabilidade (RCM)<\/h4>\n<p>Em vez de uma estrat\u00e9gia, a manuten\u00e7\u00e3o centrada na fiabilidade \u00e9 uma abordagem. Continua a depender da manuten\u00e7\u00e3o corretiva, preventiva e preditiva. Esta abordagem centra-se no reconhecimento das falhas que mais comprometem o sistema e na ado\u00e7\u00e3o da melhor estrat\u00e9gia para cada ativo cr\u00edtico. A ideia \u00e9\u00a0<b>construir uma infraestrutura fi\u00e1vel\u00a0<\/b>com a m\u00e1xima disponibilidade, mantendo os custos de manuten\u00e7\u00e3o sob controlo. E tudo come\u00e7a com <a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/manutencao-centrada-fiabilidade\/\">7 perguntas<\/a>.<\/p>\n<p>A abordagem RCM, ao focar-se nos ativos mais cr\u00edticos, beneficia significativamente de uma gest\u00e3o integrada de facilities. Para tal, um <a href=\"https:\/\/infraspeak.com\/pt-pt\/solucoes\/software-facility-management\">software gest\u00e3o de facilities<\/a> permite coordenar todas as estrat\u00e9gias de manuten\u00e7\u00e3o de forma centralizada e eficiente.<\/p>\n<h4>Manuten\u00e7\u00e3o produtiva total (TPM)<\/h4>\n<p><span style=\"font-weight: 400;\">Outra abordagem, em que cada operador fica respons\u00e1vel pelo seu equipamento. O objetivo final da <a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/total-productive-maintenance\/\">TPM<\/a>, como \u00e9 conhecida, \u00e9 zero downtime, zero defeitos e zero acidentes. \u00c9 sustentada por <a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/8-pilares-tpm\/\">8 pilares<\/a> e est\u00e1 intimamente ligada \u00e0 Ind\u00fastria 4.0.<\/span><\/p>\n<h2><b>Como escolher a estrat\u00e9gia de manuten\u00e7\u00e3o correta?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">N\u00e3o queremos simplificar em demasia. Contudo, em termos gerais, pode decidir a estrat\u00e9gia de manuten\u00e7\u00e3o certa com base nestas 4 perguntas:<\/span><\/p>\n<ul>\n<li><b>O custo total da avaria excede os custos de manuten\u00e7\u00e3o?<\/b><\/li>\n<li><b>Cada tarefa resolve um modo de falha espec\u00edfico?<\/b><\/li>\n<li><b>Aborda a falha no ponto \u00f3timo?<\/b><\/li>\n<li><b>\u00c9 a op\u00e7\u00e3o menos dispendiosa e mais eficaz para esse modo de falha?<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Antes de responder a cada uma destas perguntas, consulte:<\/span><\/p>\n<ul>\n<li><b>matriz de criticidade<\/b><\/li>\n<li><b>dados hist\u00f3ricos, incluindo dados de manuten\u00e7\u00e3o preventiva vs. dados de repara\u00e7\u00e3o<\/b><\/li>\n<li><b><a href=\"https:\/\/blog.infraspeak.com\/pt-pt\/analise-de-causa-raiz\/\">an\u00e1lise de causa raiz<\/a> (FMEA, FTA, 5 Porqu\u00eas) para as falhas comuns<\/b><\/li>\n<\/ul>\n<h4><strong><em>Se o custo da avaria n\u00e3o excede os custos de manuten\u00e7\u00e3o<\/em><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">O custo da avaria deve ter em conta as perdas na produ\u00e7\u00e3o, potenciais multas e o custo da repara\u00e7\u00e3o. Se o total for inferior ao custo da manuten\u00e7\u00e3o, ent\u00e3o \u00e9 mais barato e f\u00e1cil de resolver \u2014 considere a aplica\u00e7\u00e3o de manuten\u00e7\u00e3o corretiva.<\/span><\/p>\n<p>Quando a manuten\u00e7\u00e3o corretiva \u00e9 inevit\u00e1vel, especialmente em ativos dispersos geograficamente, a rapidez de resposta torna-se crucial. Nestes casos, um <a href=\"https:\/\/infraspeak.com\/pt-pt\/solucoes\/field-service-management-software\">software field service management<\/a> \u00e9 essencial para coordenar as equipas no terreno e minimizar o downtime.<\/p>\n<p><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">Aten\u00e7\u00e3o<\/span>: outros fatores incalcul\u00e1veis, tais como seguran\u00e7a e conformidade, tamb\u00e9m devem ser tidos em conta. Contudo, se o ativo tiver uma classifica\u00e7\u00e3o de criticidade alta, \u00e9 improv\u00e1vel que o custo da avaria n\u00e3o exceda os custos de manuten\u00e7\u00e3o.<\/span><\/p>\n<p>Os fatores de seguran\u00e7a e conformidade mencionados s\u00e3o particularmente cr\u00edticos em setores regulamentados. Para garantir que todas as normas s\u00e3o cumpridas, independentemente da estrat\u00e9gia de manuten\u00e7\u00e3o escolhida, um <a href=\"https:\/\/infraspeak.com\/pt-pt\/plataforma\/software-gestao-compliance\">software gest\u00e3o de compliance<\/a> assegura o registo e controlo de todas as obriga\u00e7\u00f5es regulamentares.<\/p>\n<h4><em><strong>Se uma a\u00e7\u00e3o de manuten\u00e7\u00e3o n\u00e3o resolve um modo de falha espec\u00edfico<\/strong><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">Provavelmente est\u00e1 a realizar manuten\u00e7\u00e3o excessiva. Reavalie a matriz de criticidade e decida se essa a\u00e7\u00e3o de manuten\u00e7\u00e3o pode ser executada pelo funcion\u00e1rio que opera esse equipamento.<\/span><\/p>\n<h4><em><strong>Se n\u00e3o aborda a falha no ponto \u00f3timo<\/strong><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">\u00c9 prov\u00e1vel que esteja novamente a entrar em excesso de manuten\u00e7\u00e3o. Se for manuten\u00e7\u00e3o preventiva, reavalie o plano para ver se pode mudar de manuten\u00e7\u00e3o baseada no tempo para manuten\u00e7\u00e3o baseada na utiliza\u00e7\u00e3o.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Outra op\u00e7\u00e3o \u00e9, evidentemente, a monitoriza\u00e7\u00e3o do estado ou a manuten\u00e7\u00e3o preditiva. Mas n\u00e3o se esque\u00e7a da primeira pergunta: o custo da avaria excede os custos de manuten\u00e7\u00e3o? Calcule custos, compare diferentes t\u00e9cnicas e tome uma decis\u00e3o.<\/span><\/p>\n<p>A escolha entre diferentes t\u00e9cnicas de manuten\u00e7\u00e3o \u2014 seja preventiva, preditiva ou monitoriza\u00e7\u00e3o da condi\u00e7\u00e3o \u2014 requer uma vis\u00e3o hol\u00edstica dos ativos e facilities. Um <a href=\"https:\/\/infraspeak.com\/pt-pt\/solucoes\/software-cafm\">software CAFM<\/a> oferece essa perspetiva integrada, permitindo comparar custos e efic\u00e1cia de diferentes abordagens numa \u00fanica plataforma.<\/p>\n<h4><em><strong>Se n\u00e3o \u00e9 a op\u00e7\u00e3o mais rent\u00e1vel<\/strong><\/em><\/h4>\n<p><span style=\"font-weight: 400;\">Se uma estrat\u00e9gia de manuten\u00e7\u00e3o for cara, mas eficaz, especialmente quando se trata de ativos de alta criticidade ou de ativos dif\u00edceis de reparar (baixa capacidade de manuten\u00e7\u00e3o), mantenha-a. Se a efic\u00e1cia \u00e9 limitada, considere mudar para a monitoriza\u00e7\u00e3o da condi\u00e7\u00e3o (para ativos cr\u00edticos) ou manuten\u00e7\u00e3o corretiva (se as repara\u00e7\u00f5es s\u00e3o r\u00e1pidas e baratas).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Se tem muitos ativos cr\u00edticos, responda \u00e0s 7 perguntas da RCM. Isto far\u00e1 com que se concentre nos ativos mais cr\u00edticos \u2014 e depois volte aqui para decidir qual \u00e9 a estrat\u00e9gia de manuten\u00e7\u00e3o correta para cada um deles.<\/span><\/p>\n<h2><b>Resumo final<\/b><\/h2>\n<ul>\n<li>se um ativo for dif\u00edcil de monitorizar\u00a0<em>e\u00a0<\/em>o custo da avaria \u00e9 baixo, use at\u00e9 avariar;<\/li>\n<\/ul>\n<ul>\n<li>se um ativo for dif\u00edcil de monitorizar (ou o or\u00e7amento n\u00e3o permite manuten\u00e7\u00e3o preditiva),\u00a0<em>mas\u00a0<\/em>o custo da avaria \u00e9 alto, recomendamos manuten\u00e7\u00e3o preventiva baseada no tempo;<\/li>\n<\/ul>\n<ul>\n<li>se um ativo for f\u00e1cil de monitorizar\u00a0<em>e\u00a0<\/em>o custo da avaria for baixo, opte pela manuten\u00e7\u00e3o baseada na condi\u00e7\u00e3o;<\/li>\n<\/ul>\n<ul>\n<li>se a condi\u00e7\u00e3o de um ativo for f\u00e1cil de monitorizar e o custo da avaria \u00e9 alto, a manuten\u00e7\u00e3o preditiva provavelmente compensa.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Pensa que j\u00e1 tem uma estrat\u00e9gia de manuten\u00e7\u00e3o impec\u00e1vel? Efici\u00eancia n\u00e3o \u00e9\u00a0<em>apenas<\/em> a estrat\u00e9gia certa, mas tamb\u00e9m forma como a executa. Fale com um dos nossos especialistas e veja como uma plataforma inteligente de gest\u00e3o de manuten\u00e7\u00e3o pode ajudar.<\/span><\/p>\n<p><a href=\"https:\/\/infraspeak.com\/pt-pt\/demo\/\"><img decoding=\"async\" class=\"alignnone size-full wp-image-3725\" src=\"http:\/\/blog.infraspeak.com\/wp-content\/uploads\/2019\/11\/PT-Demo-Banner.png\" alt=\"\" width=\"1694\" height=\"582\" srcset=\"https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2019\/11\/PT-Demo-Banner.png 1694w, https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2019\/11\/PT-Demo-Banner-300x103.png 300w, https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2019\/11\/PT-Demo-Banner-768x264.png 768w, https:\/\/blog.infraspeak.com\/wp-content\/uploads\/2019\/11\/PT-Demo-Banner-1024x352.png 1024w\" sizes=\"(max-width: 1694px) 100vw, 1694px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A manuten\u00e7\u00e3o preventiva nem sempre \u00e9 a melhor op\u00e7\u00e3o. Mas se a manuten\u00e7\u00e3o preventiva nem sempre \u00e9 o mais correto, qual \u00e9 a estrat\u00e9gia certa para si?<\/p>\n","protected":false},"author":54,"featured_media":9666,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[371],"tags":[],"class_list":["post-9758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manutencao"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como escolher a estrat\u00e9gia de manuten\u00e7\u00e3o certa (com 4 perguntas) &#8226; Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"N\u00e3o queremos simplificar em demasia. 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