{"id":6003,"date":"2020-08-09T21:16:09","date_gmt":"2020-08-09T21:16:09","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=6003"},"modified":"2023-02-07T17:12:47","modified_gmt":"2023-02-07T17:12:47","slug":"manutencao-centrada-no-negocio","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-pt\/manutencao-centrada-no-negocio\/","title":{"rendered":"Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio: O Que \u00c9 e Como Funciona"},"content":{"rendered":"
<\/div>

Parece um clich\u00ea (e \u00e9), mas a palavra-chave do s\u00e9culo \u00e9 \u201cvelocidade\u201d. Tudo acontece r\u00e1pido, espalha-se r\u00e1pido, muda r\u00e1pido, cresce r\u00e1pido, morre r\u00e1pido. Vivemos numa sociedade espantosamente din\u00e2mica, inst\u00e1vel e evolutiva.<\/span><\/p>\n

 <\/p>\n

Num piscar de olhos ou num par de cliques, tudo pode mudar. E talvez a mudan\u00e7a em curso nem tenha nada a ver com o que est\u00e1 a mudar! A adapta\u00e7\u00e3o a esta realidade ser\u00e1, cada vez mais, uma quest\u00e3o de sobreviv\u00eancia.<\/span><\/p>\n

 <\/p>\n

Tal como um \u201cd\u00ednamo\u201d, a sociedade atual gera uma \u201cenergia\u201d incr\u00edvel. J\u00e1 n\u00e3o vemos nem sentimos o tempo a passar. Os dias, os meses e os anos passam com uma velocidade incr\u00edvel.<\/span><\/p>\n

 <\/p>\n

O maior erro que podemos cometer \u00e9 ficar \u00e0 espera para ver o que vai acontecer.<\/span><\/p>\n

 <\/p>\n

As mudan\u00e7as necess\u00e1rias para uma Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio<\/span><\/h2>\n

Como o panorama se caracteriza por mudan\u00e7as extremas, a atitude das pessoas e das organiza\u00e7\u00f5es deveria ser adotar tamb\u00e9m uma atitude de constante mudan\u00e7a. A adapta\u00e7\u00e3o a esta realidade din\u00e2mica, \u00e0 instabilidade e \u00e0 evolu\u00e7\u00e3o \u00e9 fundamental para o sucesso de qualquer profissional ou organiza\u00e7\u00e3o.<\/span><\/p>\n

 <\/p>\n

A instabilidade adv\u00e9m de tr\u00eas fatores: tecnologia, <\/span>globaliza\u00e7\u00e3o<\/span> e massifica\u00e7\u00e3o. Em conjunto, encurtam o ciclo de vida dos produtos e servi\u00e7os.\u00a0<\/span><\/p>\n

 <\/p>\n

A tecnologia j\u00e1 n\u00e3o anda a p\u00e9, agora vai de TGV. A globaliza\u00e7\u00e3o mudou o tabuleiro da economia mundial e colocou em jogo as regi\u00f5es (e as pessoas) \u00e0s quais nos refer\u00edamos como sendo do \u201cinterior\u201d, onde as novidades demoravam a chegar. Estamos acess\u00edveis e conectados a partir de qualquer lugar do planeta. Ao mesmo tempo, a massifica\u00e7\u00e3o derrotou os pre\u00e7os proibitivos e permitiu que cada vez mais pessoas estejam ligadas atrav\u00e9s desta coisa incr\u00edvel a que chamamos <\/span>internet<\/span><\/a>.\u00a0<\/span><\/p>\n

 <\/p>\n

Posto este cen\u00e1rio, nada, absolutamente nada, nem ningu\u00e9m, se pode considerar fora da competitividade global.\u00a0<\/span><\/p>\n

 <\/p>\n

OK, \u00f3timo, a competitividade \u00e9 global, mas o que \u00e9 que a Manuten\u00e7\u00e3o tem a ver com isso? Tudo!<\/span><\/p>\n

 <\/p>\n

As empresas lan\u00e7am novos modelos de televis\u00f5es, impressoras ou de autom\u00f3veis a cada 3 meses. As <\/span>cookies<\/span><\/i> mudam a cada 15 dias! Na loja online da Apple, h\u00e1 uma nova aplica\u00e7\u00e3o a cada 30 segundos.\u00a0<\/span><\/p>\n

 <\/p>\n

O que antes durava anos e anos, agora pode durar meses ou mesmo dias. Se n\u00f3s mudamos, o consumidor muda, e as empresas mudam, porque \u00e9 que a Manuten\u00e7\u00e3o, que faz parte das empresas, n\u00e3o mudaria \u00e0 mesma velocidade?\u00a0\u00a0<\/strong><\/span><\/p>\n

 <\/p>\n

O que \u00e9 a Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio?<\/span><\/h2>\n

Algu\u00e9m poder\u00e1 dizer \u201cmas se as instala\u00e7\u00f5es, a f\u00e1brica, o produto e os processos n\u00e3o mudaram, porque \u00e9 que a Manuten\u00e7\u00e3o devia mudar\u201d?<\/span><\/p>\n

 <\/p>\n

A resposta \u00e9 que a Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio est\u00e1 sintonizada nessa instabilidade e na tecnologia em mudan\u00e7a<\/strong>, ciente da competi\u00e7\u00e3o que vem do outro lado do mundo, da massifica\u00e7\u00e3o do acesso \u00e0 informa\u00e7\u00e3o, e que isso acontece a um ritmo fren\u00e9tico que foge ao nosso controlo.<\/span><\/p>\n

 <\/p>\n

Em vez de se desdobrar em mil tarefas dia ap\u00f3s dia, o que precisa de fazer diariamente \u00e9 quebrar paradigmas, rever conceitos, testar novas pr\u00e1ticas e questionar diferentes abordagens para fazer frente \u00e0s exig\u00eancias de um mundo t\u00e3o competitivo.<\/span><\/p>\n

 <\/p>\n

Mesmo que aparentemente n\u00e3o seja necess\u00e1rio mudar, a Manuten\u00e7\u00e3o \u2013 como fun\u00e7\u00e3o corporativa e integrada nos esfor\u00e7os para resistir \u00e0 competitividade mundial \u2013 deve antecipar-se aos factos, com proatividade, em vez de agir apenas quando \u00e9 requisitada a faz\u00ea-lo.\u00a0<\/span><\/p>\n

 <\/p>\n

Como deve ser a Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio \u2013 MCN<\/span><\/h2>\n

Sim, h\u00e1 que cuidar de temas prosaicos e rotineiros como controlos de manuten\u00e7\u00e3o, documenta\u00e7\u00e3o, <\/span>indicadores<\/span><\/a>, taxas de falhas, disponibilidade de equipamentos, confiabilidade, melhoria cont\u00ednua e por a\u00ed em diante. Mas quando a Manuten\u00e7\u00e3o est\u00e1 realmente focada nos objetivos de neg\u00f3cio, vamos mais longe.<\/span><\/p>\n

 <\/p>\n

Todas as empresas que se prezam t\u00eam bem estabelecidas a sua Miss\u00e3o, Vis\u00e3o, Metas, Objetivos e Valores. Assim, todos os trabalhadores, fornecedores e parceiros sabem com o que contar. A Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio (MCN) tamb\u00e9m deve ser como a empresa.\u00a0<\/span><\/p>\n

 <\/p>\n

A MCN alinha e melhora os 12 pontos cruciais do bom servi\u00e7o interno:<\/span><\/p>\n

    \n
  1. Alinhamento Organizacional<\/span><\/li>\n
  2. Efetividade e Confiabilidade<\/span><\/li>\n
  3. Custos e Or\u00e7amento<\/span><\/li>\n
  4. Planeamento e Sistemas de Gest\u00e3o\u00a0<\/span><\/li>\n
  5. Qualidade, Seguran\u00e7a e Meio Ambiente<\/span><\/li>\n
  6. Rela\u00e7\u00f5es Externas e Internas<\/span><\/li>\n
  7. Gest\u00e3o de Pessoas<\/span><\/li>\n
  8. Log\u00edstica e Fornecedores\u00a0<\/span><\/li>\n
  9. Organiza\u00e7\u00e3o Interna (estruturas funcionais, recursos, contratos de outsourcing)<\/span><\/li>\n
  10. Melhoria Cont\u00ednua<\/span><\/a><\/li>\n
  11. An\u00e1lise de riscos<\/span><\/li>\n
  12. Compliance<\/span><\/em><\/li>\n<\/ol>\n

     <\/p>\n

    A quest\u00e3o, para terminar, \u00e9 a velocidade com que revemos e melhoramos continuamente estes doze pontos.\u00a0<\/span><\/p>\n

     <\/p>\n

    Resumindo, a Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio n\u00e3o pode ser est\u00e1tica. N\u00e3o h\u00e1 an\u00e1lises e pontos finais, mas sim a identifica\u00e7\u00e3o constante de mudan\u00e7as, de tend\u00eancias e a antevis\u00e3o de cen\u00e1rios distintos.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    Conhe\u00e7a o conceito de Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio (MCN), como deve aplic\u00e1-lo e o que implica para o futuro da sua empresa.<\/p>\n","protected":false},"author":54,"featured_media":3827,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[373,371],"tags":[],"class_list":["post-6003","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facility-management","category-manutencao"],"yoast_head":"\nManuten\u00e7\u00e3o Centrada no Neg\u00f3cio: O Que \u00c9 e Como Funciona • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Conhe\u00e7a o conceito de Manuten\u00e7\u00e3o Centrada no Neg\u00f3cio (MCN), como deve aplic\u00e1-lo e o que implica para o futuro da sua empresa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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