{"id":407,"date":"2024-11-11T12:42:21","date_gmt":"2024-11-11T12:42:21","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=407"},"modified":"2024-11-11T12:42:23","modified_gmt":"2024-11-11T12:42:23","slug":"como-melhorar-tarefas-de-manutencao-hoteleira","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-pt\/como-melhorar-tarefas-de-manutencao-hoteleira\/","title":{"rendered":"6 dicas para melhorar a efici\u00eancia em tarefas de manuten\u00e7\u00e3o hoteleira"},"content":{"rendered":"
<\/div>

O sucesso de um hotel depende de tudo estar em ordem para proporcionar a melhor experi\u00eancia poss\u00edvel aos clientes. Isto inclui assegurar que as instala\u00e7\u00f5es t\u00eam qualidade e est\u00e3o em \u00f3timas condi\u00e7\u00f5es, ao mesmo tempo que s\u00e3o realizadas tarefas de manuten\u00e7\u00e3o para garantir, a partir dos bastidores, que tudo funciona sem falhas.<\/p>\n

De seguida, apresentamos-lhe algumas dicas sobre a melhor forma de executar as tarefas de manuten\u00e7\u00e3o num hotel<\/a>:<\/p>\n

1. Monitorizar os ativos<\/strong><\/h2>\n

Os t\u00e9cnicos de manuten\u00e7\u00e3o precisam de ter informa\u00e7\u00e3o sobre todos os ativos<\/strong>, incluindo a sua localiza\u00e7\u00e3o, de forma a cumprirem eficazmente o programa de manuten\u00e7\u00e3o. Tamb\u00e9m precisam de poder aceder f\u00e1cil e rapidamente a dados<\/strong> como a data de instala\u00e7\u00e3o do equipamento e a data da sua \u00faltima repara\u00e7\u00e3o ou substitui\u00e7\u00e3o. Algumas solu\u00e7\u00f5es de software de manuten\u00e7\u00e3o utilizam etiquetas NFC<\/a> que permitem \u00e0 equipa identificar, recolher e registar informa\u00e7\u00f5es sobre todos os ativos. As etiquetas NFC\u00a0 permitem ainda gerar relat\u00f3rios detalhados, manter dados atualizados relacionados com a compra e a seguran\u00e7a e ainda verificar a conformidade legal, tudo atrav\u00e9s de uma app no telem\u00f3vel<\/a>.<\/p>\n

2. Otimizar a comunica\u00e7\u00e3o de avarias<\/strong><\/h2>\n

Assim que \u00e9 detetada uma avaria, \u00e9 essencial que esta seja reportada e resolvida rapidamente<\/strong>. Al\u00e9m da equipa de manuten\u00e7\u00e3o, tamb\u00e9m o restante staff deve ser capaz de comunicar as n\u00e3o-conformidades detetadas no hotel.<\/p>\n

Imaginemos um cen\u00e1rio em que um cliente informa a rece\u00e7\u00e3o de um problema. Ao utilizar um software de gest\u00e3o de manuten\u00e7\u00e3o como a Infraspeak<\/a>, o t\u00e9cnico pode reportar instantaneamente a avaria atrav\u00e9s da app, lendo as etiquetas NFC associadas \u00e0 falha em quest\u00e3o, registando e relacionando o tipo de avaria com o equipamento ou local. Atrav\u00e9s da app Infraspeak Diret\u2122<\/strong>, todo o pessoal de housekeeping, e at\u00e9 os clientes, podem rapidamente reportar uma avaria \u2014 quer no computador, quer na vers\u00e3o mobile da plataforma.<\/p>\n

\u00a03.\u00a0<\/strong>Encurtar o tempo de resposta<\/strong><\/h2>\n

Depois de detetada e comunicada uma falha, esta deve ser resolvida o mais rapidamente poss\u00edvel para minimizar o per\u00edodo de inatividade do ativo<\/strong>. Para garantir que n\u00e3o h\u00e1 atrasos na resolu\u00e7\u00e3o destes problemas, os t\u00e9cnicos precisam de ter um bom conhecimento das tarefas que lhes foram atribu\u00eddas e qual a sua prioridade. Para al\u00e9m disso, \u00e9 importante manter um bom n\u00edvel de stock de material<\/a> para n\u00e3o se correr o risco de atrasos demorados por parte do fornecedor.<\/p>\n

\u00a04.\u00a0<\/strong>Apostar na manuten\u00e7\u00e3o preventiva<\/strong><\/h2>\n

A manuten\u00e7\u00e3o preventiva<\/a> est\u00e1 concebida para que todos os equipamentos trabalhem em perfeitas condi\u00e7\u00f5es por muito mais tempo e apresentem um melhor desempenho. O principal objetivo \u00e9 programar a monitoriza\u00e7\u00e3o peri\u00f3dica dos equipamentos<\/strong> para efetuar medi\u00e7\u00f5es detalhadas, assegurando a continuidade e a qualidade das opera\u00e7\u00f5es. Mais uma vez, a utiliza\u00e7\u00e3o de etiquetas NFC pode ser \u00fatil para localizar ativos e planear a manuten\u00e7\u00e3o de forma eficiente.<\/p>\n

5. Investir em forma\u00e7\u00e3o<\/strong><\/h2>\n

Para que a equipa de manuten\u00e7\u00e3o do hotel assegure que todas as tarefas sejam realizadas da melhor forma poss\u00edvel, \u00e9 essencial investir na forma\u00e7\u00e3o profissional e pessoal de todos os membros da equipa. Para al\u00e9m das horas dedicadas a conte\u00fados mais b\u00e1sicos e gen\u00e9ricos, \u00e9 importante investir em cursos ou forma\u00e7\u00f5es especializadas<\/strong>, que abordem temas atuais e relacionados com o setor.<\/p>\n

Alguns exemplos de t\u00f3picos importantes s\u00e3o a sustentabilidade ambiental<\/strong>, a legisla\u00e7\u00e3o ligada ao turismo e hotelaria<\/strong>, a organiza\u00e7\u00e3o e gest\u00e3o de manuten\u00e7\u00e3o<\/strong>, a climatiza\u00e7\u00e3o<\/strong>\u00a0e a gest\u00e3o de manuten\u00e7\u00e3o de edif\u00edcios<\/strong>, entre outros. A forma\u00e7\u00e3o do pessoal \u00e9 imprescind\u00edvel para otimizar as respostas, tanto \u00e0s necessidades dos clientes como \u00e0s exig\u00eancias do mercado.<\/p>\n\t\t

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IFM Innovators Programme<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Um curso gratuito de 4 semanas para melhores profissionais de FM
e manuten\u00e7\u00e3o<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscrever-me<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n

6. Tirar proveito da tecnologia<\/strong><\/h2>\n

Aderir aos avan\u00e7os tecnol\u00f3gicos e utiliz\u00e1-los a seu favor \u00e9 uma \u00f3tima maneira de aumentar a efici\u00eancia das opera\u00e7\u00f5es e aperfei\u00e7oar tarefas de manuten\u00e7\u00e3o em hotelaria. Com o apoio de uma solu\u00e7\u00e3o inovadora de gest\u00e3o de manuten\u00e7\u00e3o<\/a><\/strong> \u00e9 poss\u00edvel melhorar a comunica\u00e7\u00e3o \u2014 entre t\u00e9cnicos, funcion\u00e1rios, gestores e clientes \u2014,\u00a0 planear e calendarizar tarefas, otimizar stocks, aumentar a fiabilidade das suas decis\u00f5es e incrementar a produtividade do seu neg\u00f3cio<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Aderir aos avan\u00e7os tecnol\u00f3gicos e utiliz\u00e1-los a seu favor permite-lhe aumentar a efici\u00eancia das tarefas de manuten\u00e7\u00e3o em hotelaria.<\/p>\n","protected":false},"author":54,"featured_media":404,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[356,371],"tags":[54,48],"class_list":["post-407","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotelaria-retalho","category-manutencao","tag-hoteis","tag-manutencao-hoteleira"],"yoast_head":"\n6 dicas para melhorar a efici\u00eancia em tarefas de manuten\u00e7\u00e3o hoteleira • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Aderir aos avan\u00e7os tecnol\u00f3gicos e utiliz\u00e1-los a seu favor permite-lhe aumentar a efici\u00eancia das tarefas de manuten\u00e7\u00e3o em hotelaria.\" \/>\n<meta name=\"robots\" content=\"index, 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