{"id":32489,"date":"2025-10-23T14:35:28","date_gmt":"2025-10-23T14:35:28","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=32489"},"modified":"2025-10-24T14:36:42","modified_gmt":"2025-10-24T14:36:42","slug":"o-que-281-lideres-nos-ensinaram-sobre-o-futuro-do-fm","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-pt\/o-que-281-lideres-nos-ensinaram-sobre-o-futuro-do-fm\/","title":{"rendered":"O que 281 l\u00edderes nos ensinaram sobre o futuro do FM"},"content":{"rendered":"
<\/div>\n

Ap\u00f3s termos inquirido profissionais de FM de 19 ind\u00fastrias diferentes, precisamos de revelar, desde j\u00e1, que as respostas foram\u2026 surpreendentes.<\/p>\n\n\n\n

De Portugal e Espanha a Fran\u00e7a, Reino Unido e Brasil, passando por um s\u00f3lido conjunto de pa\u00edses africanos e sul-americanos, o nosso inqu\u00e9rito abarcou o mundo todo. Com 75% dos inquiridos em cargos de lideran\u00e7a, estes insights v\u00eam daqueles que est\u00e3o a impulsionar o setor. Fizemos-lhes as perguntas dif\u00edceis e responderam sem rodeios \u2014 de forma crua, sem filtros e, por vezes, brutalmente honesta.<\/p>\n\n\n\n

Apesar da ampla variedade de perspetivas e opini\u00f5es, as tend\u00eancias que moldam o mundo do FM s\u00e3o claras. Algumas assinalam progressos entusiasmantes, enquanto outras revelam obst\u00e1culos que o setor s\u00f3 poder\u00e1 enfrentar com prepara\u00e7\u00e3o.<\/p>\n\n\n\n

Quer saber onde se posiciona entre o top 1%? Obtenha o relat\u00f3rio completo.<\/a><\/p>\n\n\n\n

Tecnologia avan\u00e7ada, resultados pouco impressionantes<\/h2>\n\n\n\n

Provavelmente, j\u00e1 ouviu e leu todas as palavras da moda \u2014 \u2018sistemas inteligentes de edif\u00edcios\u2019, \u2018dispositivos IoT\u2019, \u2018an\u00e1lises avan\u00e7adas\u2019 \u2014 ou seja, termos relacionados com a tecnologia sofisticada que supostamente est\u00e1 a revolucionar o facility management. No entanto, quando as equipas de FM foram questionadas sobre o que realmente sentem em rela\u00e7\u00e3o a estes progressos tecnol\u00f3gicos, os resultados n\u00e3o corresponderam \u00e0s expectativas.<\/p>\n\n\n\n

Sim, 84% das equipas de FM est\u00e3o a usar tecnologia para gerir edif\u00edcios, mas apenas uma minoria de 16% considera que as suas ferramentas de an\u00e1lise est\u00e3o a gerar valor. Preocupante, certo?<\/p>\n\n\n\n

41% dos utilizadores de ferramentas de an\u00e1lise de dados e de relat\u00f3rios sentem-se desconectados ou desiludidos. E embora todos vejam a AI e a automa\u00e7\u00e3o como a pr\u00f3xima grande transforma\u00e7\u00e3o (67% acreditam que a AI moldar\u00e1 o FM nos pr\u00f3ximos cinco anos), mais de metade (53%) nem sequer t\u00eam or\u00e7amento para a implementar. N\u00e3o \u00e9 bem o grande salto tecnol\u00f3gico de que est\u00e1vamos \u00e0 espera\u2026<\/p>\n\n\n\n

O custo orienta as decis\u00f5es \u2014 at\u00e9 as mais estrat\u00e9gicas<\/h2>\n\n\n\n

As limita\u00e7\u00f5es or\u00e7amentais est\u00e3o a comandar o rumo do FM. Mais de 60% dos inquiridos afirmam que reduzir os custos operacionais \u00e9 a sua principal prioridade, e 67% encaram as poupan\u00e7as de custos como o seu segundo KPI mais importante.<\/p>\n\n\n\n

Para 76% das empresas de FM, \u00e9 o fator custo que dita, inclusivamente, a escolha de fornecedores. No entanto, 56% afirmam que o maior desafio \u00e9 encontrar fornecedores fi\u00e1veis.
Encurtar or\u00e7amentos significa fazer escolhas dif\u00edceis. Seja adiar atualiza\u00e7\u00f5es tecnol\u00f3gicas, p\u00f4r de parte projetos de sustentabilidade ou reduzir contrata\u00e7\u00f5es, o impacto de or\u00e7amentos apertados sente-se em toda a linha.<\/p>\n\n\n\n

As equipas de FM est\u00e3o presas ao \u2018modo de sobreviv\u00eancia\u2019, priorizando poupan\u00e7as de curto prazo em detrimento de ganhos a longo prazo. Assim, quando chega a altura de dar passos arrojados, parece que \u00e9 a carteira que tem a \u00faltima palavra.<\/p>\n\n\n\n

O maior \u00e2ngulo morto do FM<\/h2>\n\n\n\n

O FM \u00e9 exigente e todos os profissionais do setor sabem que n\u00e3o se trata apenas de longas horas de trabalho e prazos apertados. \u00c9 tamb\u00e9m andar a correr \u00e0 procura de um empreiteiro \u00e0s duas da manh\u00e3 porque o sistema de extin\u00e7\u00e3o autom\u00e1tica de inc\u00eandios rebentou. \u00c9 atender chamadas furiosas de inquilinos quando o ar condicionado decide meter f\u00e9rias no dia mais quente do ver\u00e3o. Em momentos como estes, uma comunica\u00e7\u00e3o clara e r\u00e1pida pode fazer toda a diferen\u00e7a.<\/p>\n\n\n\n

Na realidade, quase metade dos atrasos no trabalho (48%) t\u00eam origem em falhas de comunica\u00e7\u00e3o. Apesar da sua import\u00e2ncia, o nosso inqu\u00e9rito concluiu que a comunica\u00e7\u00e3o \u00e9 frequentemente subestimada. Apenas 18% dos inquiridos assinalaram a m\u00e1 comunica\u00e7\u00e3o dos seus fornecedores, enquanto 74% n\u00e3o percebem como as falhas de comunica\u00e7\u00e3o prejudicam o envolvimento das partes interessadas.<\/p>\n\n\n\n

Mas as consequ\u00eancias de uma comunica\u00e7\u00e3o deficiente v\u00e3o muito para al\u00e9m de tarefas atrasadas. As falhas de comunica\u00e7\u00e3o est\u00e3o a derrubar, literalmente, tudo o que se est\u00e1 a tentar construir. A confian\u00e7a dos clientes, as rela\u00e7\u00f5es com fornecedores, a motiva\u00e7\u00e3o dos colaboradores, a efici\u00eancia da manuten\u00e7\u00e3o… Em resumo, est\u00e3o a p\u00f4r em causa a prosperidade do seu neg\u00f3cio.<\/p>\n\n\n\n

O nosso relat\u00f3rio exp\u00f5e tudo: onde est\u00e3o os \u00e2ngulos mortos, como estes est\u00e3o a sabotar silenciosamente as suas opera\u00e7\u00f5es e o que pode fazer para resolv\u00ea-los. Da manuten\u00e7\u00e3o \u00e0 sustentabilidade, passando pela sa\u00fade e seguran\u00e7a, reche\u00e1mos este relat\u00f3rio com recomenda\u00e7\u00f5es pr\u00e1ticas que v\u00e3o ajud\u00e1-lo a recuperar o controlo.O que realmente importa est\u00e1 nos dados \u2014 descarregue o relat\u00f3rio completo<\/a> e saiba tudo sobre as \u00faltimas novidades das principais \u00e1reas do FM.<\/p>\n","protected":false},"excerpt":{"rendered":"

Algumas tend\u00eancias assinalam progressos entusiasmantes, enquanto outras revelam obst\u00e1culos que o setor s\u00f3 poder\u00e1 enfrentar com prepara\u00e7\u00e3o.<\/p>\n","protected":false},"author":54,"featured_media":32663,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[373],"tags":[],"class_list":["post-32489","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facility-management"],"yoast_head":"\nO que 281 l\u00edderes nos ensinaram sobre o futuro do FM • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Algumas tend\u00eancias assinalam progressos entusiasmantes, enquanto outras revelam obst\u00e1culos que o setor s\u00f3 poder\u00e1 enfrentar com prepara\u00e7\u00e3o.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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