{"id":244,"date":"2017-08-11T15:16:47","date_gmt":"2017-08-11T15:16:47","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=244"},"modified":"2024-11-26T15:39:52","modified_gmt":"2024-11-26T15:39:52","slug":"software-de-manutencao-hotel-com-menos-de-80-quartos","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-pt\/software-de-manutencao-hotel-com-menos-de-80-quartos\/","title":{"rendered":"Hotel com menos de 80 quartos \u2014 preciso de um software de manuten\u00e7\u00e3o?"},"content":{"rendered":"
<\/div>

O gestor de um hotel, qualquer que seja a quantidade de quartos, tem em suas m\u00e3os o desafio di\u00e1rio de garantir que os h\u00f3spedes est\u00e3o satisfeitos e felizes, sem terem a sua experi\u00eancia afetada negativamente por falhas operacionais. Nesse sentido, a manuten\u00e7\u00e3o pode ter um grande impacto na experi\u00eancia do cliente e, portanto, requer aten\u00e7\u00e3o especial.<\/p>\n

Para ultrapassar esse desafio di\u00e1rio, \u00e9 importante ter bons aliados \u2014 uma boa equipa, ferramentas adequadas, uma estrutura que capacite a manuten\u00e7\u00e3o na sua plenitude e m\u00e9todos de trabalhos eficientes. Se estiver preso a m\u00e9todos antigos, como folhas de registo de avarias, relat\u00f3rios e checklists em papel, n\u00e3o conseguir\u00e1 dedicar o seu tempo ao que verdadeiramente importa: a satisfa\u00e7\u00e3o dos seus h\u00f3spedes<\/strong>.<\/p>\n

Software de manuten\u00e7\u00e3o, \u00e9 para mim?<\/strong><\/h2>\n

No caso de hot\u00e9is de pequena dimens\u00e3o (com equipas pequenas que acabam por acumular fun\u00e7\u00f5es), o uso de um software de manuten\u00e7\u00e3o permite libertar tempo e manter o foco direcionado para a rentabilidade e rotatividade. Com poucos quartos, n\u00e3o se pode correr o risco de deix\u00e1-los inoperantes ou ter equipamentos danificados que impe\u00e7am o h\u00f3spede de estar em determinada zona.<\/p>\n

Se a opera\u00e7\u00e3o do seu hotel ainda est\u00e1 completamente dependente de processos manuais, baseados em papel, chegou a hora de entender porque \u00e9 que uma atualiza\u00e7\u00e3o deste sistema \u00e9 t\u00e3o importante. Conhe\u00e7a os principais desafios enfrentados no dia a dia da manuten\u00e7\u00e3o de um hotel e como resolv\u00ea-los atrav\u00e9s de ferramentas de automa\u00e7\u00e3o:<\/p>\n

Integra\u00e7\u00e3o entre equipas.<\/h2>\n

Uma mesma ferramenta onde a equipa de housekeeping possa reportar avarias, que automaticamente v\u00e3o para a equipa da manuten\u00e7\u00e3o, evita falhas de comunica\u00e7\u00e3o e a perda de informa\u00e7\u00e3o.<\/p>\n

Monitoriza\u00e7\u00e3o de equipamentos e edif\u00edcios em tempo real.<\/h2>\n

Ter um edif\u00edcio e poucos quartos n\u00e3o significa obrigatoriamente ter poucos equipamentos. Controlar em tempo real o estado dos seus equipamentos, o trabalho da equipa, a condi\u00e7\u00e3o e quantidade de avarias, entre outras informa\u00e7\u00f5es, \u00e9 essencial para agilizar o trabalho do gestor.<\/p>\n

Organiza\u00e7\u00e3o da informa\u00e7\u00e3o.<\/h2>\n

J\u00e1 pensou como seria f\u00e1cil se tivesse a informa\u00e7\u00e3o de todos os seus equipamentos, espa\u00e7os e avarias num s\u00f3 lugar? Manter a informa\u00e7\u00e3o organizada \u00e9 fundamental para agilizar o trabalho. A acumula\u00e7\u00e3o de pap\u00e9is ao longo dos anos pode levar \u00e0 desorganiza\u00e7\u00e3o e excesso de trabalho administrativo.<\/p>\n

Redu\u00e7\u00e3o de custos.<\/h2>\n

Todas as organiza\u00e7\u00f5es, sejam as mais pequenas ou gigantescas, visam reduzir custos sem que isto signifique uma diminui\u00e7\u00e3o da qualidade de servi\u00e7o para o h\u00f3spede. Com uma gest\u00e3o de manuten\u00e7\u00e3o eficiente poder\u00e1 fazer poupan\u00e7a n\u00e3o s\u00f3 em rela\u00e7\u00e3o a equipamentos (uma manuten\u00e7\u00e3o adequada aumenta o tempo de vida dos ativos), como tamb\u00e9m pode significar menos custos com as avarias e com os t\u00e9cnicos, que conseguem realizar melhor o seu trabalho com a gest\u00e3o organizada.<\/p>\n

Aumento nos lucros.<\/h2>\n

Ao organizar o trabalho da manuten\u00e7\u00e3o de forma autom\u00e1tica, rentabiliza-se melhor a opera\u00e7\u00e3o. Diminui-se o tempo que quartos ficam inativos, a equipa fica mais \u00e1gil e eficiente, a informa\u00e7\u00e3o \u00e9 distribu\u00edda de forma mais f\u00e1cil, o que rende mais agilidade na tomada de decis\u00f5es do gestor. Al\u00e9m de liberar tempo na rotina da gest\u00e3o para aumentar o foco na satisfa\u00e7\u00e3o do h\u00f3spede, e por consequ\u00eancia, no trabalho de angariar novos clientes.<\/p>\n

Um software de manuten\u00e7\u00e3o como o Infraspeak faz este trabalho de facilitar o dia a dia dos gestores e t\u00e9cnicos dos hot\u00e9is, seja qual for o tamanho da opera\u00e7\u00e3o.<\/p>\n

Quer saber como o Infraspeak pode trazer estas vantagens para o seu hotel? Agende uma demonstra\u00e7\u00e3o<\/a> gr\u00e1tis e conhe\u00e7a estes e mais benef\u00edcios da plataforma.<\/p>\n","protected":false},"excerpt":{"rendered":"

O gestor de um hotel, qualquer que seja a quantidade de quartos, tem em suas m\u00e3os o desafio di\u00e1rio de garantir que os h\u00f3spedes est\u00e3o satisfeitos e felizes, sem terem a sua experi\u00eancia afetada negativamente por falhas operacionais. Nesse sentido, a manuten\u00e7\u00e3o pode ter um grande impacto na experi\u00eancia do cliente e, portanto, requer aten\u00e7\u00e3o […]<\/p>\n","protected":false},"author":54,"featured_media":241,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[356,372],"tags":[58,59],"class_list":["post-244","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotelaria-retalho","category-tecnologia","tag-gestao-de-manutencao","tag-software"],"yoast_head":"\nHotel com menos de 80 quartos \u2014 preciso de um software de manuten\u00e7\u00e3o? • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Em hot\u00e9is de pequena dimens\u00e3o, o uso de software de manuten\u00e7\u00e3o e outras tecnologias inovadoras permitem libertar tempo e manter o foco nos h\u00f3spedes.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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