{"id":15702,"date":"2022-09-29T17:56:15","date_gmt":"2022-09-29T17:56:15","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=15702"},"modified":"2023-03-31T11:01:31","modified_gmt":"2023-03-31T11:01:31","slug":"manutencao-no-setor-publico","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-pt\/manutencao-no-setor-publico\/","title":{"rendered":"FM e Manuten\u00e7\u00e3o no Setor P\u00fablico"},"content":{"rendered":"
<\/div>

Estivemos \u00e0 conversa com Maria Jos\u00e9 Babo, Operations & Maintenance Manager no Instituto Superior de Engenharia do Porto, sobre as particularidades de trabalhar em FM e Manuten\u00e7\u00e3o numa empresa p\u00fablica. <\/span><\/h3>\n

Conhe\u00e7a os temas em destaque neste artigo. <\/span>
\n<\/span>Para ouvir ou ver a conversa completa, aceda ao canal das\u00a0 <\/span>IFM Talks no Spotify<\/span><\/a> ou ao <\/span>v\u00eddeo no Youtube<\/span><\/a>.<\/span><\/p>\n

Como \u00e9 ser um profissional de FM e \u00e0 Manuten\u00e7\u00e3o vinculado ao p\u00fablico?\u00a0<\/b><\/h3>\n

O Setor p\u00fablico tem particularidades e requisitos que o tornam normalmente mais burocr\u00e1tico. Enquanto no \u201cprivado\u201d somos respons\u00e1veis pela garantia de resultados t\u00e9cnicos e financeiros, no “p\u00fablico” somos ainda respons\u00e1veis pela garantia de transpar\u00eancia e da livre concorr\u00eancia.<\/span><\/p>\n

H\u00e1 sempre mais envolvidos nos processos pelo que se tornam naturalmente menos \u00e1geis. E isto aplica-se quer \u00e0 contrata\u00e7\u00e3o de recursos humanos, quer de materiais, equipamentos e servi\u00e7os<\/span><\/p>\n

E em que medida \u00e9 que a digitaliza\u00e7\u00e3o est\u00e1 a ajudar e vai ajudar mais no futuro?<\/b><\/h3>\n

Dou um exemplo: um concurso p\u00fablico para aquisi\u00e7\u00e3o de equipamentos.<\/span>
\n<\/span>Neste momento o processo j\u00e1 \u00e9 totalmente digitalizado, desde o seu lan\u00e7amento atrav\u00e9s de plataformas digitais, a sua publicita\u00e7\u00e3o, em que o concorrente recebe alertas, a submiss\u00e3o das propostas, os resultados, a adjudica\u00e7\u00e3o, as assinaturas digitais, todo o processo corre digitalmente at\u00e9 a assinatura do contrato.<\/span>
\n<\/span>
\n<\/b>Primeiro, a instabilidade trazida pela pandemia e\u00a0 agora uma guerra na Europa. <\/b>
\n<\/b>Que novos desafios lhe foram impostos pelo atual contexto econ\u00f3mico social ?<\/b><\/p>\n

De facto, os \u00faltimos dois, quase tr\u00eas anos, colocaram-nos desafios maiores no que concerne \u00e0 gest\u00e3o das opera\u00e7\u00f5es. Desde logo, e por causa da pandemia, foi necess\u00e1rio ajustar internamente todas as opera\u00e7\u00f5es: limpeza e higieniza\u00e7\u00e3o, altera\u00e7\u00e3o dos espa\u00e7os, da sua ocupa\u00e7\u00e3o e de circula\u00e7\u00e3o nos mesmos.<\/span>
\n<\/span>
\n<\/span>Paralelamente, a dificuldade na obten\u00e7\u00e3o de mat\u00e9rias primas, devida \u00e0 pandemia e agora acentuada pela guerra, provocou uma escassez de materiais e uma subida significativa e generalizada nos pre\u00e7os.<\/span>
\nAl\u00e9m disso, julgo que se agudizou o que j\u00e1 vinha a ser sentido ap\u00f3s a recupera\u00e7\u00e3o da crise 2008\/2018, que foi sobretudo a insufici\u00eancia de m\u00e3o de obra especializada.<\/span>
\n<\/span>
\n<\/span><\/b><\/p>\n

Que processos de gest\u00e3o segue para conseguir cativar e manter as equipas?<\/b><\/h3>\n

Neste momento, em virtude do aumento da demanda de m\u00e3o de obra, verifica-se que os profissionais mudam muito rapidamente de empresa.<\/span><\/p>\n

As pessoas s\u00e3o livres e a rotatividade \u00e9 boa, pois aumenta a partilha e aquisi\u00e7\u00e3o de novos conhecimentos e experi\u00eancias.<\/span><\/p>\n

Contudo, a reten\u00e7\u00e3o do conhecimento tamb\u00e9m \u00e9 fundamental para o crescimento de uma organiza\u00e7\u00e3o. O conhecimento tem que ser adaptado a cada empresa e a cada contexto, por isso as organiza\u00e7\u00f5es levam o seu tempo a incorpor\u00e1-lo e levam o seu tempo at\u00e9 que sejam produzidos os efeitos positivos desejados. Ent\u00e3o como gerir estes dois aspetos, em certa medida antag\u00f3nicos? <\/span>
\n<\/span>
\n<\/span>Diria que o importante \u00e9 reter, n\u00e3o exatamente as pessoas, mas sim o conhecimento. De outra forma, cada vez que algu\u00e9m sai ou entra na empresa, volta-se, de certa forma \u201c\u00e0 estaca zero\u201d, com um impacto enorme na t\u00e3o necess\u00e1ria produtividade.<\/span><\/p>\n

Se isto \u00e9 importante em qualquer atividade, n\u00e3o o \u00e9 menos na opera\u00e7\u00e3o e gest\u00e3o da manuten\u00e7\u00e3o.<\/span>
\n<\/span>
\n<\/span><\/p>\n

Passando \u00e0 parte operacional, \u00e9 respons\u00e1vel pela gest\u00e3o de 17 edif\u00edcios, muito diferentes entre eles. Quais os principais desafios associados a um edificado t\u00e3o vasto?\u00a0<\/b><\/h3>\n

Uma das dificuldades \u00e9 precisamente a diferente tecnologia instalada e a antiguidade de algumas instala\u00e7\u00f5es, contudo, nas \u00e1reas que sou respons\u00e1vel, temos um plano de manuten\u00e7\u00e3o dedicado a cada equipamento, de acordo com a sua tipologia e utiliza\u00e7\u00e3o. Uma vez que s\u00e3o edif\u00edcios escolares e administrativos, a sua opera\u00e7\u00e3o n\u00e3o \u00e9 constante ao longo de todo o ano, ent\u00e3o vamos fazendo ajustes em virtude disso mesmo.<\/span><\/p>\n

Temos colaboradores internos e externos, e um pr\u00f3ximo passo na nossa melhoria cont\u00ednua \u00e9 poder integrar a utiliza\u00e7\u00e3o do software interno de que dispomos e o software utilizado pelas empresas contratadas.<\/span><\/p>\n

Daqui podemos tirar indicadores que utilizamos para medir e melhorar os processos.<\/span><\/p>\n

Como trabalham a quest\u00e3o da sustentabilidade? E quais os pr\u00f3ximos passos a seguir?\u00a0<\/b><\/h3>\n

Nos\u00a0 \u00faltimos anos t\u00eam sido desenvolvidas v\u00e1rias atividades nesse sentido.<\/span><\/p>\n

Desde a gest\u00e3o de res\u00edduos, \u00e0 substitui\u00e7\u00e3o de lumin\u00e1rias convencionais para lumin\u00e1rias de tecnologia LED, a moderniza\u00e7\u00e3o de equipamentos e monitoriza\u00e7\u00e3o de consumos de \u00e1gua e energia, de forma a poder corrigir ou alterar opera\u00e7\u00f5es no sentido da redu\u00e7\u00e3o dos consumos.<\/span><\/p>\n

Estamos tamb\u00e9m atentos \u00e0s oportunidades que se colocam no sentido de implementar projetos de gest\u00e3o t\u00e9cnica que nos permitam tornar ainda mais eficiente a gest\u00e3o dos recursos.
\n<\/span>
\n<\/span>
\n<\/span>*<\/span><\/p>\n

Estas conversas\u00a0 s\u00e3o oferecidas pela<\/span> Comunidade IFM<\/span><\/a>, uma rede mundial de profissionais e entusiastas das \u00e1reas da Manuten\u00e7\u00e3o e Facility management.<\/span><\/p>\n

Se ainda n\u00e3o faz parte da comunidade IFM no Slack,<\/span> este \u00e9 um bom momento para mudar a situa\u00e7\u00e3o<\/b>. <\/span>
\n<\/span>Registe-se<\/span><\/a> e aceda a eventos privados, conte\u00fados exclusivos, cursos e, o mais importante,\u00a0 networking com outros profissionais do setor. <\/span>
\n<\/span>
\n<\/span>At\u00e9 breve!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Estivemos \u00e0 conversa com Maria Jos\u00e9 Babo, Operations & Maintenance Manager no Instituto Superior de Engenharia do Porto, sobre as particularidades de trabalhar em FM e Manuten\u00e7\u00e3o numa empresa p\u00fablica. Conhe\u00e7a os temas em destaque neste artigo. Para ouvir ou ver a conversa completa, aceda ao canal das\u00a0 IFM Talks no Spotify ou ao v\u00eddeo […]<\/p>\n","protected":false},"author":54,"featured_media":15185,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[371],"tags":[],"class_list":["post-15702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manutencao"],"yoast_head":"\nFM e Manuten\u00e7\u00e3o no Setor P\u00fablico • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Na IFM Talk de setembro estivemos \u00e0 conversa com Maria jos\u00e9 Babo, sobre as particularidades de trabalhar em FM e Manuten\u00e7\u00e3o numa empresa p\u00fablica.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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