{"id":10010,"date":"2021-07-17T17:33:43","date_gmt":"2021-07-17T17:33:43","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=10010"},"modified":"2026-04-02T18:39:02","modified_gmt":"2026-04-02T18:39:02","slug":"infraspeak-academy","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-pt\/infraspeak-academy\/","title":{"rendered":"Infraspeak Academy: O seu centro de ajuda e dicas sobre gest\u00e3o de manuten\u00e7\u00e3o"},"content":{"rendered":"
<\/div>

A gest\u00e3o de manuten\u00e7\u00e3o n\u00e3o \u00e9 f\u00e1cil. Por mais intuitivas que sejam as plataformas de gest\u00e3o, incluindo software gest\u00e3o de ativos<\/a>, por vezes precisamos de ajuda para encontrar as solu\u00e7\u00f5es mais r\u00e1pidas e eficazes para os desafios com que nos deparamos.<\/p>\n

As solu\u00e7\u00f5es modernas de gest\u00e3o de manuten\u00e7\u00e3o, como software field service management<\/a>, requerem forma\u00e7\u00e3o adequada para maximizar o seu potencial e superar os desafios operacionais.<\/p>\n

 <\/p>\n

Imagine, por exemplo, que precisa de criar uma ficha t\u00e9cnica para um equipamento e n\u00e3o tem a certeza de como faz\u00ea-lo. Ou que est\u00e1 a ter dificuldades em usar a app Gatekeeper da Infraspeak para assegurar que os seus t\u00e9cnicos completam uma checklist antes de poderem executar um trabalho. Ou ent\u00e3o quer simplesmente ver um webinar sobre a Internet das Coisas na pausa para o almo\u00e7o \u2014 as possibilidades s\u00e3o imensas!<\/span><\/p>\n

 <\/p>\n

Com isto em mente, criamos a Infraspeak Academy<\/a> \u2014 o seu centro para d\u00favidas, resolu\u00e7\u00e3o de problemas t\u00e9cnicos e quest\u00f5es sobre a sua plataforma inteligente de gest\u00e3o de manuten\u00e7\u00e3o, incluindo funcionalidades como software gest\u00e3o de stocks<\/a>.<\/p>\n

O dom\u00ednio de software CMMS<\/a> requer forma\u00e7\u00e3o espec\u00edfica para garantir uma gest\u00e3o de manuten\u00e7\u00e3o eficaz \u2014 exatamente o tipo de conhecimento que a Infraspeak Academy disponibiliza.<\/p>\n

\"Infraspeak<\/p>\n

Agora, al\u00e9m de horas ilimitadas de suporte, tamb\u00e9m pode aceder a centenas (sim, centenas!) de artigos e v\u00eddeos, abrir <\/span>tickets<\/span><\/i> de suporte e aceder ao conte\u00fado da comunidade Infraspeak, como casos de estudo, webinars, atualiza\u00e7\u00f5es da plataforma e muito mais.<\/span><\/p>\n

 <\/p>\n

A Infraspeak Academy \u00e9 um local de partilha do conhecimento acumulado dos gestores de manuten\u00e7\u00e3o e FM que usam a Infraspeak, incluindo utilizadores de software gest\u00e3o de facilities<\/a>, e onde pode descobrir as formas mais eficientes de manter as suas opera\u00e7\u00f5es a funcionar.<\/p>\n

 <\/p>\n

O que pode encontrar na Infraspeak Academy<\/span><\/h2>\n

 <\/p>\n

Artigos tutoriais e de resolu\u00e7\u00e3o de problemas<\/span><\/h3>\n

A Infraspeak Academy cont\u00e9m tutoriais para uma grande variedade de t\u00f3picos e tarefas<\/a>, desde as mais simples, tais como adicionar um novo contacto, at\u00e9 \u00e0s mais complexas, como personalizar relat\u00f3rios na interface <\/span>web<\/span><\/i>.<\/span><\/p>\n

 <\/p>\n

Tamb\u00e9m pode encontrar artigos focados na resolu\u00e7\u00e3o de problemas espec\u00edficos na plataforma, como, por exemplo, um utilizador n\u00e3o conseguir ver um determinado trabalho agendado.<\/span><\/p>\n

Manuais de forma\u00e7\u00e3o<\/span><\/h3>\n

A Infraspeak Academy d\u00e1-lhe acesso a manuais de utiliza\u00e7\u00e3o da Infraspeak, com guias espec\u00edficos para gestores, t\u00e9cnicos e utilizadores da Infraspeak Direct\u2122.\u00a0<\/span><\/p>\n

Para utilizadores de software CAFM<\/a> e outras solu\u00e7\u00f5es de gest\u00e3o, a forma\u00e7\u00e3o cont\u00ednua atrav\u00e9s de manuais especializados \u00e9 essencial para otimizar os processos operacionais.<\/p>\n

 <\/p>\n

Al\u00e9m disso, pode ver pequenas apresenta\u00e7\u00f5es que lhe permitem entender como navegar e gerir a informa\u00e7\u00e3o dentro da plataforma.<\/span><\/p>\n

 <\/p>\n

V\u00eddeos tutoriais<\/span><\/h3>\n

Prefere conte\u00fado em v\u00eddeo em vez de texto? N\u00e3o h\u00e1 problema! Temos desenvolvido uma s\u00e9rie de tutoriais em v\u00eddeo, que cobrem t\u00f3picos desde as configura\u00e7\u00f5es iniciais at\u00e9 tarefas de manuten\u00e7\u00e3o corretiva e preventiva (em progresso). Pode encontrar os v\u00eddeos na sec\u00e7\u00e3o \u201cRecursos\u201d da Infraspeak Academy<\/a>.<\/span><\/p>\n

 <\/p>\n

Infraspeak Product Sessions<\/span><\/h3>\n

As Infraspeak Product Sessions s\u00e3o conversas informais trimestrais que lhe permitem manter-se a par das \u00faltimas funcionalidades e integra\u00e7\u00f5es da Infraspeak, saber o que esperar durante o trimestre e fazer quest\u00f5es sobre a plataforma. \u00c9 poss\u00edvel assistir a todas as sess\u00f5es diretamente na Infraspeak Academy, aqui.<\/a><\/span><\/p>\n

 <\/p>\n

Live Training Sessions: Forma\u00e7\u00e3o Online<\/span><\/h3>\n

Estas sess\u00f5es, focadas em temas espec\u00edficos (ex.: Manuten\u00e7\u00e3o Corretiva), s\u00e3o realizadas online e em direto com os nossos Customer Success Managers, com o intuito de ajudar os utilizadores a tirar o m\u00e1ximo partido da plataforma. As sess\u00f5es t\u00eam a dura\u00e7\u00e3o de 1 hora e os CSM estar\u00e3o prontos para responder a todas as suas quest\u00f5es. Fa\u00e7a a sua inscri\u00e7\u00e3o nas pr\u00f3ximas sess\u00f5es aqui.<\/a><\/span><\/p>\n

A implementa\u00e7\u00e3o de software gest\u00e3o de compliance<\/a> exige conhecimento especializado que pode ser adquirido atrav\u00e9s de sess\u00f5es formativas como as Product Sessions da Infraspeak.<\/p>\n

 <\/p>\n

Fazer avalia\u00e7\u00f5es e abrir <\/span>tickets<\/span><\/i> de suporte<\/span><\/h3>\n

A Infraspeak Academy \u00e9 o local onde pode requisitar suporte ou reportar algum problema diretamente \u00e0 nossa equipa de Customer Success, criando <\/span>tickets<\/span><\/i> de suporte.<\/span><\/p>\n

<\/span><\/p>\n

Pode tamb\u00e9m partilhar a sua opini\u00e3o sobre a Infraspeak connosco e com o resto da comunidade de gest\u00e3o de manuten\u00e7\u00e3o e FM, deixando-nos uma avalia\u00e7\u00e3o sobre a sua experi\u00eancia com a plataforma.\u00a0<\/span><\/p>\n

\"Infraspeak<\/p>\n

 <\/p>\n

Muito conte\u00fado \u00fatil<\/span><\/h3>\n

A Infraspeak Academy d\u00e1-lhe ainda acesso a uma s\u00e9rie de case studies com outros utilizadores Infraspeak, centenas de artigos sobre manuten\u00e7\u00e3o, FM e hotelaria no nosso blog, al\u00e9m de Talks at Infraspeak, onde pode ouvir todo o tipo de conversas interessantes com especialistas da \u00e1rea.<\/span><\/p>\n

 <\/p>\n

E isto \u00e9 s\u00f3 o princ\u00edpio.<\/span><\/h2>\n

Sim, ainda estamos a come\u00e7ar. A Infraspeak Academy vai continuar a crescer e, no futuro, pode esperar muitos mais tutoriais, recursos de forma\u00e7\u00e3o e conte\u00fado \u00fatil, al\u00e9m de uma crescente comunidade de utilizadores Infraspeak que contribuem para ajud\u00e1-lo\/a a melhorar as suas opera\u00e7\u00f5es e crescer o seu neg\u00f3cio. Fique atento\/a!<\/span><\/p>\n

Aceda \u00e0 Infraspeak Academy aqui.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Conhe\u00e7a a Infraspeak Academy, o centro para d\u00favidas, resolu\u00e7\u00e3o de problemas t\u00e9nicos e quest\u00f5es sobre a sua plataforma inteligente de gest\u00e3o de manuten\u00e7\u00e3o.<\/p>\n","protected":false},"author":54,"featured_media":10006,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[334],"tags":[],"class_list":["post-10010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-plataforma"],"yoast_head":"\nInfraspeak Academy: O seu centro de ajuda e dicas sobre gest\u00e3o de manuten\u00e7\u00e3o • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Conhe\u00e7a a Infraspeak Academy, o centro para d\u00favidas, resolu\u00e7\u00e3o de problemas t\u00e9nicos e quest\u00f5es sobre a sua plataforma inteligente de gest\u00e3o de manuten\u00e7\u00e3o.\" \/>\n<meta name=\"robots\" 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