{"id":9290,"date":"2021-04-19T17:18:11","date_gmt":"2021-04-19T17:18:11","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=9290"},"modified":"2023-02-07T17:20:26","modified_gmt":"2023-02-07T17:20:26","slug":"cotacoes-infraspeak-direct","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-br\/cotacoes-infraspeak-direct\/","title":{"rendered":"Como melhorar a qualidade de servi\u00e7o com gest\u00e3o de cota\u00e7\u00f5es no Infraspeak Direct\u2122?"},"content":{"rendered":"
<\/div>

A gest\u00e3o de cota\u00e7\u00f5es \u00e9 um dos maiores desafios para qualquer prestador de servi\u00e7os de manuten\u00e7\u00e3o. Por mais eficientes que sejam em atender os chamados, o processo de enviar e aprovar cota\u00e7\u00f5es, atribuir tarefas e registrar a venda s\u00e3o enormes obst\u00e1culos \u2014 a comunica\u00e7\u00e3o nem sempre \u00e9 eficiente e as cota\u00e7\u00f5es acabam perdidas no meio de uma lista infinita de emails.<\/p>\n

 <\/p>\n

Quanto mais eficiente for a comunica\u00e7\u00e3o entre empresas de assist\u00eancia t\u00e9cnica e os seus clientes, mais \u00e1gil ser\u00e1 todo o processo e, consequentemente, melhor a qualidade do servi\u00e7o. Isso significa clientes mais satisfeitos, trabalhos conclu\u00eddos de forma mais eficaz e tempo aproveitado – menos trabalho administrativo, mais tempo para fazer neg\u00f3cios!<\/span><\/p>\n

 <\/p>\n

A quest\u00e3o \u00e9: como melhorar esse processo?<\/span><\/p>\n

 <\/p>\n

A resposta \u00e9 compartilhar cota\u00e7\u00f5es com o Infraspeak Direct\u2122<\/b><\/h2>\n

 <\/p>\n

Se voc\u00ea faz assist\u00eancia t\u00e9cnica e usa a Infraspeak, j\u00e1 sabe que \u00e9 extremamente f\u00e1cil para os clientes reportarem chamados no Infraspeak Direct\u2122.\u00a0<\/span><\/p>\n

\"Cria\u00e7\u00e3o<\/span>Chegou a hora de tornar isso ainda mais f\u00e1cil.\u00a0<\/span><\/p>\n

 <\/p>\n

Como referimos, o Infraspeak Direct\u2122 permite a clientes reportar chamados que v\u00e3o diretamente para a interface da empresa de assist\u00eancia t\u00e9cnica.\u00a0<\/span><\/p>\n

 <\/p>\n

E em seguida?<\/strong><\/p>\n

 <\/p>\n

Com a possibilidade de fazer a gest\u00e3o de cota\u00e7\u00f5es no Infraspeak Direct\u2122, empresas de assist\u00eancia t\u00e9cnica podem imediatamente enviar uma cota\u00e7\u00e3o para aprova\u00e7\u00e3o ao cliente, que receber\u00e1 uma notifica\u00e7\u00e3o.<\/span><\/p>\n

\"Cria\u00e7\u00e3o<\/p>\n

Aqui, clientes podem aprovar, rejeitar ou sugerir revis\u00f5es \u00e0s cota\u00e7\u00f5es<\/span>.<\/span>\"Aprovar<\/p>\n

Assim que a cota\u00e7\u00e3o seja aprovada, os gestores podem simplesmente convert\u00ea-la em uma venda e aprovar o respectivo chamado.<\/span><\/p>\n

\"Converter
\nInfraspeak Gear\u2122<\/a>, o motor inteligente no centro da nossa plataforma, atribui o chamado ao t\u00e9cnico mais qualificado, que saber\u00e1 exatamente o que fazer por meio do Infraspeak Mobile, a nossa interface para t\u00e9cnicos.<\/span><\/p>\n

 <\/p>\n

Ao compartilhar o mesmo espa\u00e7o de trabalho, empresas de assist\u00eancia t\u00e9cnica e clientes tornam a sua comunica\u00e7\u00e3o muito mais eficaz e garantem que cada reporte de chamado \u00e9 resolvido t\u00e3o cedo quanto poss\u00edvel.<\/span><\/p>\n

 <\/p>\n

E a melhor parte? A Infraspeak Direct\u2122 \u00e9 completamente customiz\u00e1vel. Voc\u00ea pode controlar tudo aquilo que o cliente v\u00ea. Sem obst\u00e1culos e sem ru\u00eddo. Comunica\u00e7\u00e3o simples e eficaz.<\/span><\/p>\n

 <\/p>\n

Fazer a gest\u00e3o de cota\u00e7\u00f5es no Infraspeak Direct\u2122 reduz o tempo de resposta a reportes de chamado e melhora a qualidade do seu servi\u00e7o e a satisfa\u00e7\u00e3o dos seus clientes. Descubra tudo sobre o Infraspeak Direct\u2122 aqui<\/a>.<\/span><\/p>\n

 <\/p>\n

Ainda n\u00e3o utiliza a Infraspeak? Est\u00e1 esperando o qu\u00ea?<\/b><\/h2>\n

 <\/p>\n

Agende uma conversa com um dos nossos especialistas<\/a> e descubra como a Infraspeak consegue dar \u00e0 sua opera\u00e7\u00e3o maior flexibilidade, conectividade e intelig\u00eancia.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Descubra como a gest\u00e3o de cota\u00e7\u00f5es no Infraspeak Direct\u2122 vai ajud\u00e1-lo a fazer melhor manuten\u00e7\u00e3o, prestar um melhor servi\u00e7o e gerar mais vendas.<\/p>\n","protected":false},"author":54,"featured_media":9299,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[369],"tags":[],"class_list":["post-9290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-plataforma"],"yoast_head":"\nComo melhorar a qualidade de servi\u00e7o com gest\u00e3o de cota\u00e7\u00f5es no Infraspeak Direct\u2122? • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Descubra como a gest\u00e3o de cota\u00e7\u00f5es no Infraspeak Direct vai ajud\u00e1-lo a fazer melhor manuten\u00e7\u00e3o, prestar um melhor servi\u00e7o e gerar mais vendas.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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