{"id":3174,"date":"2019-11-04T18:27:40","date_gmt":"2019-11-04T18:27:40","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=3174"},"modified":"2026-04-02T18:36:56","modified_gmt":"2026-04-02T18:36:56","slug":"sugestoes-ai","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-br\/sugestoes-ai\/","title":{"rendered":"Reporte de Chamados Mais Inteligente com Intelig\u00eancia Artificial"},"content":{"rendered":"
<\/div>

Se, quando um utilizador do Infraspeak Direct reportar uma nova avaria, o sistema parecer inteligente demais e come\u00e7ar a antecipar os seus inputs, n\u00e3o se assuste! O Infraspeak n\u00e3o ganhou vida, n\u00e3o est\u00e1 consciente e nem pretende se revoltar e exterminar a sua equipe.<\/p>\n

Na verdade, \u00e9 s\u00f3 a primeira de muitas funcionalidades de Intelig\u00eancia Artificial no Infraspeak, que permitir\u00e3o poupar ainda mais tempo aos usu\u00e1rios e tornar o trabalho da sua equipe ainda mais eficiente, especialmente quando integradas com um software gest\u00e3o de ativos<\/a> robusto.<\/p>\n

O Infraspeak funciona como um software CAFM<\/a> completo, integrando intelig\u00eancia artificial para otimizar a gest\u00e3o de facilities e tornar o trabalho das equipes ainda mais eficiente.<\/p>\n

Reporte de avarias mais inteligente<\/h2>\n

Para reportes de chamados feitos atrav\u00e9s da interface web do Infraspeak Direct, o nosso software gest\u00e3o de facilities<\/a> usa algoritmos de intelig\u00eancia artificial para analisar o hist\u00f3rico do utilizador e gerar as melhores sugest\u00f5es de local, \u00e1rea e tipo de chamado, durante o reporte.<\/p>\n

Esta funcionalidade do nosso software CMMS<\/a> \u00e9 especialmente \u00fatil e poupar\u00e1 muitos cliques a usu\u00e1rios que reportam consistentemente os mesmos tipos de falhas e avarias nos mesmos locais.<\/p>\n

\"Manuten\u00e7\u00e3o<\/p>\n

 <\/p>\n

V\u00e1rias melhorias nos Indicadores<\/h2>\n

Exportar imagens dos gr\u00e1ficos com valores e legenda<\/strong><\/p>\n

Agora, usu\u00e1rios que queiram construir os seus pr\u00f3prios relat\u00f3rios ou apresenta\u00e7\u00f5es personalizadas j\u00e1 podem exportar as imagens dos gr\u00e1ficos com os respectivos valores e legendas.<\/p>\n

\"Indicadores<\/p>\n

Novos crit\u00e9rios de\u00a0an\u00e1lise\u00a0nos indicadores de manuten\u00e7\u00e3o corretiva<\/strong><\/p>\n

Adicionamos\u00a0Motivo de Pausa<\/strong> e\u00a0Tipo de Local<\/strong> como crit\u00e9rios de an\u00e1lise nos indicadores relativos a avarias. O primeiro, Motivo de Pausa, permitir\u00e1 aos usu\u00e1rios identificar as causas mais frequentes de pausa na resolu\u00e7\u00e3o de chamados e perceber quais os poss\u00edveis impedimentos da sua equipe. J\u00e1 o Tipo de Local permite analisar separadamente as avarias que ocorrem em diferentes tipos de local, como Quartos vs \u00c1reas Comuns, no caso dos hot\u00e9is.<\/p>\n

As funcionalidades de IA complementam nosso software de compliance<\/a>, garantindo maior precis\u00e3o nos processos de manuten\u00e7\u00e3o e an\u00e1lise de indicadores.<\/p>\n

Filtros de tempo com precis\u00e3o ao segundo<\/strong><\/p>\n

Os intervalos de tempo nos indicadores podem agora ser precisos at\u00e9 ao segundo. Esta melhoria \u00e9 especialmente \u00fatil para usu\u00e1rios que trabalhem por turnos e queiram analisar apenas algumas horas do dia (por exemplo, das 7:00:00 \u00e0s 16h59:59 e das 17:00:00 \u00e0s 22:59:59).<\/p>\n

\"Indicadores<\/p>\n

Melhorias no Infraspeak Operations<\/h2>\n

Adicionar fotos no reporte de avarias<\/strong><\/p>\n

Tal como \u00e9 poss\u00edvel fazer na interface do t\u00e9cnico da app da Infraspeak e no Infraspeak Direct, \u00e9 agora poss\u00edvel adicionar fotografias ao reporte de uma avaria, para melhor identifica\u00e7\u00e3o do problema.<\/p>\n

As novas funcionalidades de reporte e documenta\u00e7\u00e3o do Infraspeak complementam perfeitamente outras solu\u00e7\u00f5es como software gest\u00e3o de estoque<\/a>, oferecendo uma abordagem integrada para otimizar opera\u00e7\u00f5es de manuten\u00e7\u00e3o.<\/p>\n

Novo alerta de medi\u00e7\u00e3o em falta<\/strong><\/p>\n

Na execu\u00e7\u00e3o de uma dada tarefa no Infraspeak Operations, o t\u00e9cnico receber\u00e1 agora um alerta sempre que n\u00e3o tiver feito alguma medi\u00e7\u00e3o dentro dessa tarefa. Este aviso \u00e9 especialmente \u00fatil em trabalhos com muitas tarefas e pretende assegurar que os utilizadores n\u00e3o se esque\u00e7am de incluir medi\u00e7\u00f5es importantes.<\/p>\n","protected":false},"excerpt":{"rendered":"

Conhe\u00e7a a primeira de muitas funcionalidades com Intelig\u00eancia Artificial do Infraspeak, desta feita no reporte de avarias no Infraspeak Direct.<\/p>\n","protected":false},"author":54,"featured_media":3100,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[369],"tags":[836,460,855,88,78],"class_list":["post-3174","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-plataforma","tag-infraspeak-pt-br","tag-inteligencia-artificial","tag-iot-pt-br","tag-manutencao-corretiva","tag-novidades"],"yoast_head":"\nReporte de Chamados Mais Inteligente com Intelig\u00eancia Artificial • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Conhe\u00e7a a primeira de muitas funcionalidades com Intelig\u00eancia Artificial do Infraspeak, desta feita no reporte de avarias no Infraspeak Direct.\" \/>\n<meta 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