{"id":10032,"date":"2021-07-17T17:56:15","date_gmt":"2021-07-17T17:56:15","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=10032"},"modified":"2026-04-02T18:34:34","modified_gmt":"2026-04-02T18:34:34","slug":"infraspeak-academy-o-seu-centro-de-ajuda-e-dicas-sobre-gestao-de-manutencao","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/pt-br\/infraspeak-academy-o-seu-centro-de-ajuda-e-dicas-sobre-gestao-de-manutencao\/","title":{"rendered":"Infraspeak Academy: O seu centro de ajuda e dicas sobre gest\u00e3o de manuten\u00e7\u00e3o"},"content":{"rendered":"
<\/div>

A gest\u00e3o de manuten\u00e7\u00e3o n\u00e3o \u00e9 f\u00e1cil. Por mais intuitivas que sejam as plataformas de gest\u00e3o e software gest\u00e3o de ativos<\/a>, muitas vezes precisamos de ajuda para encontrar as solu\u00e7\u00f5es mais r\u00e1pidas e eficazes para os desafios com os quais nos deparamos.<\/p>\n

 <\/p>\n

Imagine, por exemplo, que voc\u00ea precisa criar uma ficha t\u00e9cnica para um equipamento e n\u00e3o tem certeza de como faz\u00ea-lo. Ou que est\u00e1 tendo dificuldades em usar o app Gatekeeper da Infraspeak para garantir que os seus t\u00e9cnicos completam um checklist antes de poderem executar um trabalho. Ou ainda que precisa integrar um software gest\u00e3o de estoque<\/a> com a sua plataforma. Ou ent\u00e3o quer simplesmente assistir um webinar sobre a Internet das Coisas na pausa para o almo\u00e7o \u2014 as possibilidades s\u00e3o imensas!<\/p>\n

Para empresas que precisam gerir equipas t\u00e9cnicas no terreno, a integra\u00e7\u00e3o com software field service management<\/a> pode ser fundamental para otimizar as opera\u00e7\u00f5es de manuten\u00e7\u00e3o e garantir que os t\u00e9cnicos tenham acesso \u00e0s informa\u00e7\u00f5es necess\u00e1rias.<\/p>\n

 <\/p>\n

Com isto em mente, criamos a Infraspeak Academy<\/a> \u2014 o seu centro para d\u00favidas, resolu\u00e7\u00e3o de problemas t\u00e9cnicos e quest\u00f5es sobre a sua plataforma inteligente de gest\u00e3o de manuten\u00e7\u00e3o e software CMMS<\/a>.<\/p>\n

 <\/p>\n

\"Infraspeak<\/p>\n

Agora, al\u00e9m de horas ilimitadas de suporte, tamb\u00e9m pode acessar a centenas (sim, centenas!) de artigos e v\u00eddeos, abrir chamados de suporte e ver o conte\u00fado da comunidade Infraspeak, como estudos de caso, webinars, atualiza\u00e7\u00f5es da plataforma e muito mais.<\/span><\/p>\n

 <\/p>\n

A Infraspeak Academy \u00e9 um local de partilha do conhecimento acumulado dos gestores de manuten\u00e7\u00e3o e FM que usam a Infraspeak e outros tipos de software gest\u00e3o de facilities<\/a>, e onde voc\u00ea pode descobrir as formas mais eficientes de manter as suas opera\u00e7\u00f5es a funcionar.<\/p>\n

 <\/p>\n

O que voc\u00ea pode encontrar na Infraspeak Academy<\/span><\/h2>\n

 <\/p>\n

Artigos tutoriais e de resolu\u00e7\u00e3o de problemas<\/span><\/h3>\n

Na Infraspeak Academy voc\u00ea encontra tutoriais para uma grande variedade de t\u00f3picos e tarefas<\/a>, desde as mais simples, como adicionar um novo contato, at\u00e9 \u00e0s mais complexas, como personalizar relat\u00f3rios na interface <\/span>web<\/span><\/i>.<\/span><\/p>\n

 <\/p>\n

Voc\u00ea tamb\u00e9m pode encontrar artigos focados na resolu\u00e7\u00e3o de problemas espec\u00edficos na plataforma, como, por exemplo, quando um usu\u00e1rio n\u00e3o consegue ver um determinado trabalho agendado.<\/span><\/p>\n

Manuais de forma\u00e7\u00e3o<\/span><\/h3>\n

A Infraspeak Academy te d\u00e1 acesso a manuais de utiliza\u00e7\u00e3o da Infraspeak, com guias espec\u00edficos para gestores, t\u00e9cnicos e usu\u00e1rios da Infraspeak Direct\u2122.\u00a0<\/span><\/p>\n

Muitas organiza\u00e7\u00f5es tamb\u00e9m utilizam software CAFM<\/a> para complementar a gest\u00e3o de facilities e manuten\u00e7\u00e3o, e a Infraspeak Academy oferece orienta\u00e7\u00f5es detalhadas sobre como integrar essas solu\u00e7\u00f5es de forma eficiente.<\/p>\n

 <\/p>\n

Al\u00e9m disso, voc\u00ea pode ver pequenas apresenta\u00e7\u00f5es que permitem entender como navegar e gerir a informa\u00e7\u00e3o dentro da plataforma.<\/span><\/p>\n

 <\/p>\n

V\u00eddeos tutoriais<\/span><\/h3>\n

Prefere conte\u00fado em v\u00eddeo em vez de texto? Sem problema! Desenvolvemos uma s\u00e9rie de tutoriais em v\u00eddeo, que abordam t\u00f3picos desde as configura\u00e7\u00f5es iniciais at\u00e9 tarefas de manuten\u00e7\u00e3o corretiva e preventiva (em progresso). Voc\u00ea pode encontrar os v\u00eddeos na se\u00e7\u00e3o \u201cRecursos\u201d da Infraspeak Academy.<\/a><\/span><\/p>\n

 <\/p>\n

Infraspeak Product Sessions<\/span><\/h3>\n

As Infraspeak Product Sessions s\u00e3o conversas informais trimestrais que te permitem se manter por dentro das \u00faltimas funcionalidades e integra\u00e7\u00f5es da Infraspeak, saber o que esperar durante o trimestre e fazer perguntas sobre a plataforma. \u00c9 poss\u00edvel assistir a todas as sess\u00f5es diretamente na Infraspeak Academy, aqui.<\/a><\/span><\/p>\n

 <\/p>\n

Avalia\u00e7\u00f5es e abertura de chamados de suporte<\/span><\/h3>\n

A Infraspeak Academy \u00e9 o local onde voc\u00ea pode requisitar suporte ou reportar algum problema diretamente \u00e0 nossa equipe de Customer Success, criando chamados de suporte.<\/span><\/p>\n

<\/span><\/p>\n

Voc\u00ea ainda pode compartilhar a sua opini\u00e3o sobre a Infraspeak conosco e com o resto da comunidade de gest\u00e3o de manuten\u00e7\u00e3o e FM, deixando uma avalia\u00e7\u00e3o sobre a sua experi\u00eancia com a plataforma.\u00a0<\/span><\/p>\n

A conformidade regulamentar \u00e9 essencial na gest\u00e3o de manuten\u00e7\u00e3o, e por isso a Infraspeak Academy oferece recursos abrangentes sobre software de compliance<\/a> para garantir que as suas opera\u00e7\u00f5es cumprem todos os requisitos legais e normativos.<\/p>\n

\"Infraspeak<\/p>\n

 <\/p>\n

Muito conte\u00fado \u00fatil<\/span><\/h3>\n

A Infraspeak Academy te d\u00e1 ainda acesso a uma s\u00e9rie de estudos de caso com outros usu\u00e1rios Infraspeak, centenas de artigos sobre manuten\u00e7\u00e3o, FM e hotelaria no nosso blog, al\u00e9m de Talks at Infraspeak, onde pode ouvir todo tipo de conversas interessantes com especialistas da \u00e1rea.<\/span><\/p>\n

 <\/p>\n

E isso \u00e9 s\u00f3 o princ\u00edpio.<\/span><\/h2>\n

Sim, ainda estamos apenas come\u00e7ando. A Infraspeak Academy vai continuar a crescer e, no futuro, voc\u00ea pode esperar muitos mais tutoriais, recursos de forma\u00e7\u00e3o e conte\u00fado \u00fatil, al\u00e9m de uma crescente comunidade de usu\u00e1rios Infraspeak que contribuem para te ajudar a melhorar as suas opera\u00e7\u00f5es e crescer o seu neg\u00f3cio. Fique atento\/a!<\/span><\/p>\n

Aceda a Infraspeak Academy agora.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Conhe\u00e7a a Infraspeak Academy, o seu centro para d\u00favidas, resolu\u00e7\u00e3o de problemas e quest\u00f5es sobre a sua plataforma inteligente de gest\u00e3o de manuten\u00e7\u00e3o.<\/p>\n","protected":false},"author":54,"featured_media":10005,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[369],"tags":[],"class_list":["post-10032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-plataforma"],"yoast_head":"\nInfraspeak Academy: O seu centro de ajuda e dicas sobre gest\u00e3o de manuten\u00e7\u00e3o • Infraspeak Blog<\/title>\n<meta name=\"description\" content=\"Conhe\u00e7a a Infraspeak Academy, o seu centro para d\u00favidas, resolu\u00e7\u00e3o de problemas e quest\u00f5es sobre a sua plataforma inteligente de gest\u00e3o de manuten\u00e7\u00e3o.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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