{"id":13774,"date":"2023-09-15T11:07:47","date_gmt":"2023-09-15T11:07:47","guid":{"rendered":"https:\/\/blog.infraspeak.com\/?p=13774"},"modified":"2026-04-02T18:29:48","modified_gmt":"2026-04-02T18:29:48","slug":"manuel-o-m","status":"publish","type":"post","link":"https:\/\/blog.infraspeak.com\/fr\/manuel-o-m\/","title":{"rendered":"Manuel O&#038;M\u00a0: quoi, quand et comment vous devez en cr\u00e9er un"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><h2>Que signifie O &amp; M ?<\/h2>\n<p>La signification de \u00ab O et M \u00bb est \u00ab Op\u00e9rations et Maintenance \u00bb. Dans la maintenance et la construction, l&rsquo;O &#038; M fait r\u00e9f\u00e9rence aux fonctions, devoirs et main-d&rsquo;\u0153uvre associ\u00e9s aux op\u00e9rations quotidiennes. Le but ultime est de pr\u00e9server un actif afin qu&rsquo;il continue \u00e0 fournir des services fiables tout au long de sa dur\u00e9e de vie utile pr\u00e9vue. Un <a href=\"https:\/\/infraspeak.com\/fr\/plateforme\/logiciel-gestion-des-actifs\">logiciel gestion des actifs<\/a> peut grandement faciliter cette gestion.<\/p>\n<h2>Qu&rsquo;est-ce qu&rsquo;un manuel\u00a0O &amp; M ?<\/h2>\n<p>Un manuel d&rsquo;exploitation et de maintenance, ou \u00ab\u00a0Manuel O &amp; M\u00a0\u00bb, compile toutes les informations sur l&rsquo;exploitation, l&rsquo;entretien, le d\u00e9mant\u00e8lement et la d\u00e9molition d&rsquo;un b\u00e2timent. Bien qu&rsquo;un O&amp;M ne soit pas obligatoire en vertu de la loi, il est souvent requis apr\u00e8s l&rsquo;ach\u00e8vement d&rsquo;un projet ou pour les changements d\u2019entrepreneur. Que vous soyez un entrepreneur ou un sous-traitant, voici comment cr\u00e9er un manuel O&amp;M.<\/p>\n<p>La cr\u00e9ation d&rsquo;un manuel O&#038;M efficace pour la gestion des b\u00e2timents et installations n\u00e9cessite souvent l&rsquo;utilisation d&rsquo;un <a href=\"https:\/\/infraspeak.com\/fr\/solutions\/gestion-des-installations\">logiciel gestion des installations<\/a> adapt\u00e9 aux besoins sp\u00e9cifiques de l&rsquo;organisation.<\/p>\n<h2>Quand cr\u00e9er votre manuel O&amp;M<\/h2>\n<p>Les Manuels O &amp; M sont fr\u00e9quemment associ\u00e9s \u00e0 des op\u00e9rations de taille moyenne \u00e0 grande. C&rsquo;est logique : plus il y a de personnes et de processus impliqu\u00e9s, plus un manuel O&amp;M est essentiel. Cependant, nous vous recommandons de commencer votre manuel d&rsquo;utilisation et d&rsquo;entretien d\u00e8s le d\u00e9part. Il est plus facile d&rsquo;\u00eatre minutieux au d\u00e9but, puis d&rsquo;ajouter d&rsquo;autres informations au fur et \u00e0 mesure que l&rsquo;entreprise se d\u00e9veloppe.<\/p>\n<h2>Qu&rsquo;est-ce qui est inclus dans un manuel O&amp;M\u00a0?<\/h2>\n<p>Nous avons mentionn\u00e9 qu&rsquo;un manuel O&amp;M est un ensemble d&rsquo;instructions. Mais de quelles instructions parle-t-on exactement ? Eh bien, tout, de la documentation du fabricant aux d\u00e9tails des sp\u00e9cifications du travail, en fonction de la taille du b\u00e2timent, de l&rsquo;\u00e9quipement et des exigences du client. Consid\u00e9rez le manuel d\u2019Op\u00e9rations et Maintenance comme un guide de l&rsquo;utilisateur ou un manuel du propri\u00e9taire d&rsquo;un b\u00e2timent.<\/p>\n<h3>Manuel O&amp;M &#8211; Table des mati\u00e8res contient :<\/h3>\n<ul>\n<li>informations sur l&rsquo;entreprise, historique et organigrammes\u00a0;<\/li>\n<li>les d\u00e9tails et la description des directives de construction du b\u00e2timent (par exemple les finitions, le rev\u00eatement et l&rsquo;isolation, les fen\u00eatres et le toit)\u00a0;<\/li>\n<li>dessins et sp\u00e9cifications concernant l&rsquo;infrastructure, y compris toute r\u00e9vision des originaux\u00a0;<\/li>\n<li><a href=\"https:\/\/infraspeak.com\/fr\/plateforme\/conformite\">informations sur la sant\u00e9 et la s\u00e9curit\u00e9<\/a>\u00a0;<\/li>\n<li>des explications compl\u00e8tes de chaque mode op\u00e9ratoire\u00a0;<\/li>\n<li>registre de tous les \u00e9quipements, qui peut ou non inclure des informations financi\u00e8res\u00a0;<\/li>\n<li>les d\u00e9tails de chaque actif, y compris l&#8217;emplacement, le fabricant, le num\u00e9ro de mod\u00e8le, d&rsquo;autres sp\u00e9cifications (sous-type, couleur, etc.) et l&rsquo;esp\u00e9rance de vie du produit, si possible\u00a0;<\/li>\n<li>les programmes de <a href=\"https:\/\/infraspeak.com\/fr\/plateforme\/maintenance-reactive\" target=\"_blank\" rel=\"noopener\">maintenance curative<\/a> et <a href=\"https:\/\/blog.infraspeak.com\/fr\/la-maintenance-preventive\/\">pr\u00e9ventive<\/a> , y compris les calendriers, les proc\u00e9dures et les exigences de test ;<\/li>\n<li>les proc\u00e9dures d&rsquo;urgence qui d\u00e9crivent les mesures de s\u00e9curit\u00e9, les personnes, les organisations et les agences qui doivent \u00eatre notifi\u00e9es en cas de d\u00e9faillance\u00a0;<\/li>\n<li>r\u00e9f\u00e9rence au manuel ou au guide du fabricant avec les informations pertinentes\u00a0;<\/li>\n<li>les coordonn\u00e9es du fabricant et\/ou du fournisseur\u00a0;<\/li>\n<li>les r\u00e9sultats de la mise en service et des tests\u00a0;<\/li>\n<li>garanties et certificats\u00a0;<\/li>\n<li>exigences relatives au d\u00e9mant\u00e8lement, \u00e0 la d\u00e9molition et \u00e0 l&rsquo;\u00e9limination des \u00e9quipements et des actifs.<\/li>\n<\/ul>\n<h2>Comment cr\u00e9er un manuel O&amp;M<\/h2>\n<p>La bonne nouvelle c&rsquo;est que le gros du travail est d\u00e9j\u00e0 fait. Oui, vous avez bien lu ! La plupart des informations dont vous avez besoin pour le manuel d&rsquo;exploitation et de maintenance existent d\u00e9j\u00e0, il suffit de les compiler. Mais avant de prendre de l&rsquo;avance, voyons comment cr\u00e9er un manuel d&rsquo;exploitation et de maintenance \u00e9tape par \u00e9tape.<\/p>\n<p>Pour structurer davantage ces informations existantes, l&rsquo;int\u00e9gration d&rsquo;un <a href=\"https:\/\/infraspeak.com\/fr\/solutions\/logiciel-cafm\">logiciel CAFM<\/a> permet une approche plus organis\u00e9e de la gestion des installations et de leurs \u00e9quipements dans le cadre du manuel O&#038;M.<\/p>\n<ul>\n<li><strong> S<\/strong><strong>\u00e9lectionnez une plate-forme. <\/strong>Tout d&rsquo;abord, vous <a href=\"https:\/\/blog.infraspeak.com\/fr\/plateforme-intelligente-de-maintenance-pim\/\">devez s\u00e9lectionner une plate-forme pour organiser votre manuel O&amp;M<\/a>. N&rsquo;oubliez pas que le manuel devra \u00eatre mis \u00e0 jour \u00e0 mesure que les op\u00e9rations se d\u00e9veloppent et que l&rsquo;\u00e9quipement change, alors choisissez une plate-forme qui peut s&rsquo;adapter aux ajustements. Les logiciels en ligne, sur le cloud, sont plus faciles \u00e0 mettre \u00e0 jour et garantissent qu&rsquo;il n&rsquo;y a pas de manuels obsol\u00e8tes qui tra\u00eenent.<\/li>\n<li><strong> Pr<\/strong><strong>\u00e9parez une mise en page simple. <\/strong>Personne n&rsquo;aime lire les manuels du d\u00e9but \u00e0 la fin&#8230; jusqu&rsquo;\u00e0 ce que quelque chose tourne mal. Il n&rsquo;est donc pas difficile de dire que la plupart des gens consulteront le manuel \u00e0 la recherche de solutions rapides \u00e0 des probl\u00e8mes urgents. Dans cet esprit, essayez de rendre le manuel aussi simple et facile \u00e0 lire que possible.<\/li>\n<li><strong> Embarquez d&rsquo;autres personnes. <\/strong>Vous envisagez d&rsquo;\u00e9crire un manuel technique tout seul ? R\u00e9fl\u00e9chissez \u00e0 vous devez accepter les contributions des ing\u00e9nieurs de service, des fournisseurs et des responsables. Ils rep\u00e9reront les inefficacit\u00e9s et les erreurs que vous devez r\u00e9soudre et encourageront les techniciens et les op\u00e9rateurs \u00e0 utiliser le manuel.<\/li>\n<li><strong>Feedback\/Retour d&rsquo;information. <\/strong>Acceptez les suggestions d&rsquo;am\u00e9lioration et de r\u00e9vision du manuel. Demandez \u00e0 vos coll\u00e8gues des commentaires sur l&rsquo;utilisation du manuel et des suggestions pour l&rsquo;am\u00e9liorer. Les versions suivantes seront encore meilleures !<\/li>\n<\/ul>\n<h2><strong>Mod\u00e8le de manuel O&amp;M<\/strong><\/h2>\n<p>Vous pouvez consulter un <a href=\"https:\/\/www.hhs.gov\/sites\/default\/files\/ocio\/eplc\/EPLC%20Archive%20Documents\/40-Operations%20and%20Maintenance%20Manual\/eplc_om_manual_template.doc\">mod\u00e8le de manuel O&#038;M ici<\/a>. De plus, si vous utilisez un <a href=\"https:\/\/infraspeak.com\/fr\/solutions\/logiciel-gmao\">logiciel GMAO<\/a> ou une plateforme intelligente de maintenance (PIM) , vous pouvez g\u00e9n\u00e9rer des registres d&rsquo;actifs et des calendriers \u00e0 partir de l\u00e0. (<a href=\"https:\/\/blog.infraspeak.com\/fr\/gmao\/\">GMAO<\/a>) (<a href=\"https:\/\/blog.infraspeak.com\/fr\/plateforme-intelligente-de-maintenance-pim\/\">plateforme intelligente de maintenance (PIM)<\/a>)<\/p>\n<p>En compl\u00e9ment des outils GMAO mentionn\u00e9s, pour les \u00e9quipes intervenant directement sur le terrain, un <a href=\"https:\/\/infraspeak.com\/fr\/solutions\/logiciel-field-service-management\">logiciel field service management<\/a> peut consid\u00e9rablement am\u00e9liorer l&rsquo;efficacit\u00e9 des op\u00e9rations de maintenance d\u00e9crites dans le manuel O&#038;M.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apprenez tout sur le manuel d&rsquo;exploitation et de maintenance, comment en cr\u00e9er un et ce qu&rsquo;il signifie pour l&rsquo;exploitation, l&rsquo;entretien, le d\u00e9mant\u00e8lement et la d\u00e9molition d&rsquo;un b\u00e2timent.<\/p>\n","protected":false},"author":54,"featured_media":13714,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[771],"tags":[],"class_list":["post-13774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maintenance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Manuel O&amp;M\u00a0: quoi, quand et comment vous devez en cr\u00e9er un &#8226; 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